One bad customer service experiance hurts everyone. I remember at one poiabOund experiance I had at the post office. Our office is next door and the post office opens up a half hour before we do. I was standing in line waiting for it to open and this gentlemen started griping and cussing about how lazy government workers are because the post office was late opening the door. There were lots of complaints that if this had been a private buisness he would've been fired and how we're all a drain on the economy. It's all baloney of course, but having the post office open late wasn't helping our cause at all.