Emi Whittle

Complaints are just another form of communication — and that is one of the many freedoms we enjoy – the right to criticize our government!! It is important to read and hear complaints because they can inform us as to what the perception is, what may not have been communicated the way we wanted, what things might need to be fixed, and yes, there are often great ideas hidden amongst the noise! WE should never turn off or ignore complaints!