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#102359

Julia Huston Nguyen
Participant

My approach is similar to Mark’s. I work with a lot of academics, so on first contact I use the Ph.D. in my signature to signal that I come from a similar background and understand their questions/concerns. Once the initial contact has been made, though, I revert to my first name because I want our working relationship to be collegial.

Within the agency, we’re all on a first name basis, regardless of position.