Hello GovLoop! (And Victoria) As was stated earlier, Got Feedback is a great way to leave kudos – or any kind of comment – that you would like TSA management to see at a specific airport. The information you provide is e-mailed to the customer support manager and you can even ask for a response.
We receive many kudos as well as complaints via Got Feedback and many of our employees have been favorably recognized for the compliments that have come in via the program.
TSA Blog Team