248998

#104310

Kathleen Diehl
Participant

On two occasions, when I checked in at the ticket counter, my coach accommodations were upgraded to business or first class. The ticket agent told me one one occasion that if he had first class seats empty, he looked over his list for someone traveling for the government and upgraded their ride. I was excited at first for the upgrade, but felt uncomfortable sitting in first class–lots of stares, not very welcome. Nobody talked to me.