Best practices are ideas or solutions to organizational problems/issues that have been implemented and reviewed upon implementation to determine their effectiveness. They've been tried by others and have been deemed to work for that particular organization. Certainly, best practices can't be implemented in the same way as no two organizations are the same, but you can take the essence of the idea and re-work it for your particular organization.
My hope is to learn best practices that work in government organizations. Oftentimes, best practices are applied, researched, etc. for the private sector as a means to enhance and move the way the private sector operates. This is not so much true for the public sector, and it would be great to hear from other public sector employees as to what are the things they've done in their organizations that have changed the way their organization operates or that have streamlined operations.