Kitty Wooley

Bill, I’m sympathetic to your viewpoint. The generational trainers I know are nuanced in their approaches and demonstrate in their lives that they don’t pigeonhole or stereotype. However, what the students are hearing is influenced by their own levels of anxiety and supervisory competence. Management by pushing the right button is not only emotionally unintelligent, but it treats people like things – it’s not only ineffective but wrong.