The numbers are reported without any context at all. Facebook was a private app until just a few years ago and Twitter essentially just came into existence. If you're a business and you were able to get 20 percent and 13 percent of the "market share" in two years, you would be a success. Adoption has been the driving force in Gov 2.0. Now we are shifting to creative content, real strategy and integration. If you really consider the numbers, (15 percent of say 220 million people 18+) 33 million people have engaged the government in social media. We should be proud.