Victor S. Paola
Good question, Jim & Robert: I’ll defer to those who have implemented Six Sixma in Gov’t; however, from my perspective, it is simply one of many process improvement methodologies that seek to “systemize”projects in a way that minimizes the chances of missing opportunities. The fact that it was initially developed for manufacturing environments doesn’t necessarily limit its use in other sectors. It seems that a lot of its strength comes from the teams that share the same skills and use the same language when tackling projects. Still, I think another discussion post is warranted – “What is the best business process improvement methodology for government”? Stay tuned for that one! Thanks for posting, gentlemen.