Peter Sperry

If you beleive that IT exists to support business activities and the role of the CIO is to enhance end users ability to get work done using IT tools, thn the CIO should be as supportive of “shadow IT” including staying out of the way of user IT development as long as much as possible. If you beleive, as many ofIT people seem to, that business activities exist to justify the need for IT and the role of end users is primarily to implement the CIO’s “vision”; than shadow IT is a threat which must be strictly controlled when it is tolerated at all.