Steve Ressler

I like Neil and Julie’s point which shows the issue with “shadow IT”. As a business owner who depends on that Access database, it is scary to trust that IT will really deliver a better solution in the time you need it. If there is confidence that was the case, there wouldn’t be an issue shutting it down. And Neil’s point is exactly right – the reason it should be replaced is if your office is completely depending on it and it’s not set up correctly one day you can walk in and it’s completely dead (or the main person leaves and you don’t know how to keep it up)

In ideal world, you’d have a CIO you trust who could set you up with a newer version in parallel and one day walk in and say “here’s your new replacement” – kind of like trading in your car where there’s not a lag between cars