Learning to collaborate has been a huge trend in communication. Folks are now required to work with others to gain new ideas, which has led to a revolution in the need to improve reading, writing, and internet literacy. The asynchronous communication tools out there help people review information on their time and give them time to respond thoughtfully on a topic. As this trend continues where information is stored and organized so that people can go through and read all suggestions or ideas, what results is a higher-quality product.
This trend in communication is also helping government develop better ideas and will hopefully help better policies to be developed as information is collected in one spot, making it easier for officials to access such information in a short period of time.