Jeff – this is great practical advice. Thanks for sharing! Your team is lucky to have you!
Things were slightly different in the case I used above. I was the senior “tree” as Jaqi put it. The boss’s boss with a Deputy. There was only one person to go to and I described that relationship earlier. The only bragging I could do was at a peer level with other Directors – a political thing. The dynamic is a little different than if I were a first or second line manager reporting up a chain of command, but your points are well made and accepted with gratitude. 🙂