Luke J. Kluchko

1. For starters, don’t keep your Outlook box open. Incoming message “beeps” will distract your work

2. Decline/resist being issued a Blackberry. I have a convenient way to check my mail from home (when I want to). You can live without one. As a matter of fact, if you don’t use a Blackberry you may discover what life is all about.

3. Make sure your voice mailbox is up and running. If people can leave a voice mail on your cell or office phone, they seem less inclined to have to send you an email.

4. Provide positive reinforcement when people call you. Sound excited. People will feel more inclined to call you in the future.