The notion of "service" seems to have been lost, too. And, I hazard a guess that most college students have only a minimal grasp of how government actually works. I know I didn't before I was offered and took a government job. In fact, few citizens, in generally, have much of an idea of what goes on in government, since the media provides such a skewed vision.
(on location in Winnipeg, doing some customer SERVICE work for the MB. gov.)