Josh Nankivel

I’ll add another. I believe in an immediate feedback model, for both positive and negative feedback. If you pay attention, you can give immediate feedback to a team member at least once a week if not more, and 80% is going to be totally positive.

It takes 10 seconds:

Permission -“Can I give you some feedback”, or “Do you have a moment?”

Behavior – “You really nailed that presentation”

Impact – “You made yourself and the whole team look great. Thanks!”