Mary Kimbell-Smith

What we noticed with a segment of our employee population when we put in a leave line was that use of sick time skyrocketed. We tracked it for a couple of years before we had enough numbers to prove to the department mgmt how much higher the usage was compared to pre-auto reporting. Now we have gone back to the “you must speak to a live person” idea. It is too soon to know if we will see a drop in overall sick usage – but that is what we anticipate seeing. This is the sort of thing that leads to those trust issues we’re all talking about.