Alan L. Greenberg
I think the caption should be the other way around. How can we help federal employees (and all other American citizens) have a better perception of Congress? Their popularity is at an all-time low. As a retired senior exec at GSA I saw more pork come through Congress than the Boers Head factory - and it was the capable and loyal federal employees who constantly made our legislators look good and enabled them to take credit for completed projects in their districts, even if they originated during someone else's tenure. Ironically, the bureaucracy grows because the Congress keeps passing laws, some of which have convoluted provisions unrelated to the original bill but included to buy support. With each law comes a need for people to administer, execute and sometimes litigate.
To get back to the original question - the key word is probably "perception" because neither the Congress nor most Americans really know what most federal employees do except when there is negative publicity. The bottom line is results. Each agency has mandated goals and to meet or exceed goals leaves no room for argument.