David B. Grinberg

Yes, some agencies are doing this, but not nearly enough, in my opinion.

Change is never easy in the entrenched bureaucratic culture of government. Some agencies are still catching up on social media generally. Baby steps.

Others may favor an English-Only policy for all government communications — via social media and otherwise. Yet if you want to really reach people, you have to speak their language, literally and figuratively.

Thanks again for sharing your valuable feedback on this topic, Rafael.