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#178628

Bill Brantley
Participant

I found that the best possible response to that objection is “the current way is not sustainable.” Then show three to five examples why the current state is not sustainable in terms of increasing costs, decreasing benefits, and/or no longer applies to current or future needs.

Also, make yourself conversant with the 24 common objections and how to respond to them: http://www.kotterinternational.com/our-principles/buy-in/24-attacks-and-24-responses