If one is responding to Hurricane Katrina or Sandy, then speed is a very good thing, and something that I’m sure any public sector would pride itself in providing and be ashamed to obstruct. When it comes to drafting sensible, fair, and workable public policy, some patience and perspective is equally valuable. I find all too often that public policy can be more of a reactive response to isolated recent instance than the result of thoughtful reflection about an enduring problem. Hastily drafted policy is frequently poorly drafted policy.
So, while “delivering at whatever speed we want them to” is a laudable goal, in principle, it still relies on those who do the “wanting” to have appropriate expectations about what that speed ought to be, and reach decisions about that speed in a reasonable manner.