Dale M. Posthumus

Mark, you are right that it isn't easy, but it is also not impossible. I contend we spend too little time in assessing people we want to promote to or hire as managers. But, if you start by identifying what it is you want in a manager, then work to identify those traits. Measure candidates accordingly. And don't just throw managers into the pit, sink or swim. They need support, too, especially if they are new to management. having people manage small numbers before moving them into full management is one approach.