Best use of social media by public representatives

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This topic contains 8 replies, has 8 voices, and was last updated by  Jordan Gilgenbach 7 years, 10 months ago.

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  • #175947


    Hi i would love to hear some examples of elected public representatives who are using social media to communicate and listen to their community, constituents etc. I know the well publicised use of SM by politicians to get elected but am interested in how they are using the tools while in office.

    For example I like how Boris Johnston Mayor of London uses the #askboris hashtag!


  • #175963

    Jordan Gilgenbach

    Hi! I live in Minneapolis, Minnesota and I feel the City’s mayor, R.T. Rybak, does a good job of interacting with constituents. He is often posting updates and creating conversations. Check him out at:

  • #175961


    thanks Jordan will check it out

  • #175959

    Heather Coleman

    I think Cory Booker, Mayor of Newark, New Jersey does a great job interacting with his community via Twitter:

  • #175957

    Dan Slee

    It’s UK rather than US but the Tweetyhall website is a fine aggregator of tweeting Councillors in local government and their blog highlights issues that face politicians using digital communications in the UK too:

  • #175955

    Eldon Kottwitz

    Check out King County Assessor’s site (Seattle Washington). It is a part of the whole package with feet on the ground. Has made him one of the most desirable elected officials.

  • #175953

    Jill Miller Zimon

    Thanks so much for asking this. I’m in NE Ohio and here are a few of us – take your pick!

    1. I’ll start with myself (I was elected to my city council (Pepper Pike, 6K residents) in 2009): I use Twitter (@zimon4council as well as personal but it’s public @jillmz), Facebook (my personal is public), blogging (In the Arena but I also have a personal one and it’s public) and email to stay in touch. For my city, I just completed leading an overhaul its website which was dramatically inadequate by all accounts. You can see the new one here. My day job is with an online civic engagement start-up that is perfectly suited to elected officials called the Civic Commons and if it wasn’t where I work, I’d be using it for all kinds of conversations – and might still as this year goes on!

    2. City of Cleveland Councilmen Brian J Cummins and Joe Cimperman: Brian uses Twitter, Facebook and the Civic Commons regularly. Joe is a big user of Twitter. They draw attention to the positive as well as initiate debate over controversial subjects. Cummins’ initiation of a public online debate about a sin tax that supports the Cleveland Browns’ stadium, set to expire in 2015, existed for several days before the Plain Dealer covered the subject matter. Joe helped initiate the public online debate around major community development in the Flats part of Cleveland.

    3. Stow Councilman Mike Rasor – Mike blogs about his council work without restraint and I personally love it (my constituents are unlikely to appreciate a similar style and so I tend to focus on good government while Mike is very nitty gritty about the people and issues). He also uses Twitter regularly.

  • #175951

    Erik G Eitel

    Cory Booker is amazing in some of the things he gets done via Twitter

  • #175949

    Hillary Hartley

    Similar to #askboris, a few US governors have done “Ask the Governor” stuff on Facebook/Twitter/YouTube. Probably one of the best implementations is Iowa Governor Terry Branstad’s #AskIAGov. He’s been doing it for years. They ask for questions via FB & TW and then answer several of them via YouTube each week.

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