Case Studies for Scaling up Agency Workforce?

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This topic contains 7 replies, has 4 voices, and was last updated by  Terrence Hill 5 years, 8 months ago.

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  • #158173

    Steve Cottle
    Participant

    Does anyone have good case studies of federal agencies that have identified an urgent need for a new skill set, then quickly staffed positions to deal with that need?

    I’m looking for challenges and opportunities facing federal agencies with an urgent need to add a new skillset to their workforce. Wondering if past examples have been able to work with other agencies, partner with the private sector, or use special hiring authorities to get the skill sets they needed.

  • #158187

    Terrence Hill
    Participant

    If you were more specific about the specific occupation, that would be helpful. It sort of reminds me of the current scramble to hire Cybersecurity experts. OPM granted direct hire authority for IT specialists with a specialty in IT security, set up the “Scholarship for Service” program, and agencies used student loan repayments, recruitment bonuses, and other incentives to hire cybersecurity experts, but it is still difficult because the private sector demand is so high and the private sector pay is more lucrative.

    Share with us the type of occupation that you are looking to hire. That may be helpful in providing you with ideas.

  • #158185

    Steve Cottle
    Participant

    Thanks, Terry – this is great!

    I’m actually doing research (not hiring) on the cyber workforce now, which is why this sounds familiar to you! I’m curious about whether there have been analogous situations in the past and whether there were any creative solutions that were used effectively.

  • #158183

    Mark Sullivan
    Participant

    I’ve led a couple of efforts to do expedited bulk hiring at the state level. The focus wasn’t necessarily acquiring a new skill set, but rather scaling up to staffing to meet forecasted workload demands – Foresters in one agency and Insurance Claim Adjudicators in another. In each case we modified sourcing, screening and selection processes to hire large numbers of employees in short periods of time.

  • #158181

    Terrence Hill
    Participant

    Aha! I thought so. This is the hottest skill shortage in the Government (at all levels and multiple agencies). Skill shortages need to be addressed at multiple levels. DoD has schools to “grow their own” while others are partnering with universities to provide scholarships. Retraining is also an option, which means taking a cadre of employees (e.g. shuttle workers) and retraining them in cybersecurity. There needs to be a way of ensuring that employees have the aptitude and interest in the new field. If not, you will waste everyone’s time.

    No easy answers Steve, but in this case, I recommend examining what successful companies are doing to attract cybersecurity experts and seeing if you can compete.

    Good luck!

  • #158179

    Steve Cottle
    Participant

    Thanks, Terry!

  • #158177

    Steve Cottle
    Participant

    Thanks, Mark!

  • #158175

    Katherine Ryan
    Participant

    The rapid stand-up of TSA after 9/11 is a great example. One of my I/O psychologist contacts was heavily involved in that if you need a POC.

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