March 10, 2010 at 6:47 pm #94661
CONGRESSIONAL RELATIONS SPECIALIST, GS-09
Office of Congressional Affairs and Counselor to the Director (CAC)
Congressional Research Service, Washington DC
The Congressional Research Service (CRS) Office of Congressional Affairs and Counselor to the Director seeks a Congressional Relations Specialist. The person selected for this position will assist Members of Congress and their office and committee staff in placing requests for analysis, research, and information from CRS via telephone, the CRS website, and other modes of communication. Duties of the position include conducting in-depth telephone research interviews with congressional clients and clarifying electronic requests.
The Congressional Relations Specialist interprets client needs; ascertains sufficient facts and details to clarify indefinite requests; evaluates the various facts bearing on the inquiry; analyzes, interprets, and synthesizes the details determining the most effective means for formulating the request; utilizes a wide range of online and print tools and other data related to structured work assignments to assign requests to the correct area of CRS for response; develops and maintains effective working relationships with a variety of groups and providing a positive image of CRS through use of client service practices; applies and articulates CRS policy; and conducts status checks on pending requests and reporting client requests for changed deadlines, altered scope of requests, etc.
This position is being offered at GS-09 level ($51,630.00-$67,114.00). Please apply online at: http://www.loc.gov/crsinfo. If you are unable to apply online, please call 202.707.5627 to request an applicant job kit and refer to vacancy #100028 in all correspondence. Applications must be received by March 10, 2010.
CRS is the public policy research arm of the United States Congress and is fully committed to workforce diversity.
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