Deputy Director of Mental Health Operations (VHA)

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    Nakia S. Raglin
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    Job Description

    STG International is seeking qualified candidates for a Deputy Director of Mental Health Operations opportunity to work full-time supporting the Veterans Health Administration (VHA) in Washington, DC.

    Responsibilities are as follows:

    • Lead a diverse, multi-professional team consisting of senior members from Veterans Administration Central Office (VACO), program offices, medical facilities, and Veteran Integrated Service Networks (VISN), whose focus is on overseeing Mental Health program implementation and operations throughout VHA nationally.
    • Direct and facilitate the planning, development, implementation, coordination, monitoring and evaluation of VHA mental health.
    • S/he is responsible for careful coordination of all mental health operations to ensure an integrated approach to successfully transform VA care to be more Patient Centered, better coordinated and accessible to all Veterans.
    • S/he will be responsible for developing networks and building alliances, collaborating across boundaries to build strategic relationships and achieve common goals. These strategic alliances and partnerships are essential to lead and sustain implementation of mental health operations, and include but may not be limited to program offices and national boards in Policy and Planning, National Leadership Board, EES, Patient Care Services, Academic Affiliations, Research and Development, Health Education and Prevention, Diversity, Customer Service / Patient Advocacy, NCOD/Organizational Health, Systems Redesign, Construction, Logistics and Performance Measurement, as well as with a wide variety of external stakeholders.
    • S/he will understand and keep up-to-date on local, national, and international policies and trends that affect the organizational transformation initiatives and shape stakeholders’ views.
    • Keep the Under Secretary for Health, the Deputy Under Secretary for Health for Operations and Management, and the ADUSH for Clinical Operations, informed at all times regarding the implementation and management of mental health operation, especially if there are any potential barriers or delays in achieving operation plan milestones and targets.
    • Advise the ADUSH for Clinical Operations with supervisory, managerial and program management aspects of the office including planning, budgeting and control mechanisms.
    • S/he participates in ADUSH for Clinical Operations policy and planning deliberations and contributes significantly to the management decision-making process through team work, innovation and coordination with other senior members to ensure goals are met within the office.
    • S/he will make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
    • Provide reports, progress updates, and presentations to the key senior leaders within VA and VHA, on all aspects of assigned projects; provides guidance for interim, phase, milestone, and final project reviews; identifies project documentation requirements and procedures; and supports development and implementation of mental health policies within the VISNs and facilities.
    • S/he oversees all schedules and timelines, change control procedures, resource estimation and management and project maintenance procedures.
    • Communicate updates, new strategic directions and developments at key meetings, conferences, and collaboratives, and incorporating feedback received from senior leaders and field representatives back into the plans.
    • S/he will further facilitate communication and coordination across all stakeholders, including the program office leads as well as supporting offices including the Office of the Deputy Under Secretary for Operations and Management, the Office of Finance, Employee Education Services, the Office of Health Information and the Office of Procurement and Logistics.

    Additional duties include the following:

    • Identify and analyze problems; weigh relevance and accuracy of information; generate and evaluate alternative solutions; make recommendations.
    • Understand and appropriately apply principles, procedures, requirements, regulations, and policies related to specialized expertise.
    • Persuade others; build consensus through give and take; gains cooperation from others to obtain information and accomplish goals.
    • Facilitate cooperation and teamwork, support constructive resolution of conflicts. Rapidly adapt to new information, changing conditions, or unexpected obstacles, and recovers quickly from setbacks.
    • Develop innovative strategies and recommendations for initiating and establishing goals, timetables, and procedures for implementing policy. Implement new initiatives and projects to strengthen, facilitate, and integrate projects into overall Department strategies and priorities.
    • Identify and implement project management processes and procedures for project initiation, project definition, risk management, management reporting, governance, and project closure.
    • Work closely with VISN mental health leads to reduce variation in practice and to ensure Veterans have access to consistent high quality services nationwide.
    • Manage national program-level field budget
    • In conjunction with the program evaluation centers and technical assistants, ensure that VISNs, facilities and VACO have quality improvement information to develop ongoing system improvement projects
    • In conjunction with the NCCC, TSES and the VCL ensure high level national performance within these clinical programs
    • Work with subject matter experts in the Office of Mental Health Services

    Required Skills
    • Must be a recognized expert in clinical/administrative program portfolio management who possesses strong executive leadership skills, has the ability to establish an organizational vision, and influence others to translate vision into action in a continuously changing environment.
    • You must be able to formulate objectives and priorities, and implement plans consistent with the long-term interests of the organization in a global environment, while capitalizing on opportunities and managing risks.
    Required Experience
    • Must possess field experience at the senior executive level, and frequent interactions at the Network Director/Facility Director level.
    • Must have both the clinical /administrative experience and system knowledge to be able to guide, and facilitate the implementation of Mental Health Operations, addressing the impacts to Human Resources, Physical Plant, Business Processes, Information Technology, and Education/Training.
    • U.S. citizenship required
    • English language proficiency
    • Board certified in the field of Psychiatry
    • Physical standards – All applicants must meet the physical standards for the position. A physical examination prior to employment may be required.
    • Licensure and Registration – Current, full, and unrestricted license to practice medicine in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the United States or in the District of Columbia. The Physician must maintain a current registration to continue employment with the VA
    • Educational requirements – Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Secretary of Veterans Affairs for the year in which the course of study was completed. Approved schools are:
    • Schools of medicine holding regular institutional membership in the Association of American Medical Colleges for the year in which the degree was granted.
    • Schools of osteopathic medicine approved by the American Osteopathic Association for the year in which the degree was granted.
    • Schools (including foreign schools) accepted by the licensing body of a State, Territory, or Commonwealth (i.e. Puerto Rico), or in the District of Columbia as qualifying for full or unrestricted licensure.
    • For residents, graduation from an approved medical school as described above is required.
    • First-Year Residency (Internship) – Completed a first-year residency, or its equivalent, approved by the Secretary of Veterans Affairs for the year in which it was competed. For a VA resident, the appropriate Deans Committee and Resident Review Board may recommend appointment on the basis of the candidate’s acceptability for residency training. Approved residencies are:
    • Those approved by the Council on Medical Education and Hospitals, American Medical Association, in the list published for the year the residency was completed, OR
    • Other residencies or their equivalents which the Professional Standards Board determines to have provided an applicant with appropriate professional training. The Board may determine that the residency requirement has been met if the candidate has completed 1 year of postgraduate education

    STG International, Inc. (STGi) is a dynamic government contracting company dedicated to providing leading-edge Medical Staffing services, Human Resource Services and System Solutions, Management and Data Resources Consulting Services, and Professional and Administrative Services to our government and military clientele.

    Headquartered in Alexandria, VA, STGi was founded in 1997 to provide high quality management and technical services to federal clients. As a woman-owned, minority-owned business, recruiting a diverse corps of employees is important to us. We look for individuals with talents both broad and focused and who are looking to make a difference in our country – one patient at a time, one solution at a time.

    STGi offers an outstanding benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy. STG International is an EEO compliant organization.

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