Director of Mass.Gov

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This topic contains 3 replies, has 2 voices, and was last updated by  Steve Ressler 7 years, 4 months ago.

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  • #136468

    Sarah Bourne

    Posted at

    Director of Mass.Gov
    Administrator VIII

    Agency Name: Information Technology Division
    Official Title: Administrator VIII
    Functional Title: Director of Mass.Gov
    Occupational Group: Not Used
    Position Type: Non-Civil Service
    Full-Time or Part-Time: Full-Time
    Salary Range: $48,478.04 to $110,000.00 Annually
    Bargaining Unit: M99
    Shift: Day
    Confidential: No
    Number Of Vacancies: 1
    City/Town: Boston
    Region: BOSTON
    Facility Location: One Ashburton Place Boston, MA 02108
    Application Deadline: 08-04-2011
    Apply Online: No
    Posting ID: J26481

    This position is funded from the Commonwealth’s annual operating budget.


    Key Responsibilities


    The Director will lead the development of the overarching eGovernment strategy to ensure a consistent approach to managing web based delivery of Massachusetts state government information to constituents, businesses, visitors, state employees and local government.

    The strategy will focus on how best to integrate and expand upon the portfolio of eGovernment initiatives being developed for data transparency, civic engagement, open data, performance and accountability, social media, business intelligence, mobility and secretariat/agency specific information delivery.

    This will be achieved through working with all branches of government, constitutional offices, authorities, and advocacy groups to ensure a cross boundary approach that involves all key stakeholders.


    The Director will drive the growth and effectiveness of the portal while ensuring that the technical architecture is sufficiently flexible and adaptable as content management software evolves. The candidate will leverage new portal technology to drive updated features, functionality and increase the automation of content management and rapid application development.

    The Director will work closely with ITD’s Technology and Security Offices as well as other key stakeholders to plan, develop and implement a usable mobile web strategy for


    The Director will play a leadership role in developing and communicating upgrades, enhancements and site design via various governance boards and user groups. Working in collaboration with various state agencies and other branches of government, the successful candidate will be a key promoter of the portal. The adoption and further portalization of state agency sites will enable the Commonwealth to realize operational efficiencies and improve service.


    The position requires extensive collaboration with multiple stakeholders to establish standards and benchmarks surrounding the management and operation of The Director will lead a diverse creative and technical team to create, communicate and manage project plans and other required project documentation.


    Responsible for budget and contractor management.
    Drive platform simplification and ease of use.
    Ensure successful completion of all work executed by the team (on time, on budget).
    Consistent and fair review of URL and website requirements.


    Applicants must have at least (A) five years of full-time or equivalent part-time, supervisory or managerial experience in business administration, business management or public administration and (B) of which at least two years must have been in a management capacity.

    Preferred Qualifications:

    Minimum 3 years’ management experience

    Bachelor’s Degree

    Minimum of five years’ experience in business analysis, project management, and content and social media development.

    Minimum of five years’ experience in an information technology area including web content development experience.

    Capability to identify and prioritize issues and challenges as well as the ability to utilize tools to measure and validate portal impact and results.

    Past experience with statistical tools (i.e. Google Analytics) and customer satisfaction surveys (i.e. Foresee results)

    Demonstrated history of strong team management across a matrixed environment ( staff, vendors, contractors).

    Solid negotiation skills and the ability to gain consensus and buy-in across the Commonwealth at various management levels.

    Strong communication skills and ability to facilitate large groups through common set of objectives.

    Thorough understanding of web content publishing best practices.

    Thorough understanding and demonstrated proficiency in writing user-focused web content.

    Previous experience in e-government or e-commerce programs.
    Comments: ( is the Commonwealth’s single face of government for information and services provided by state government, as well as a connector to federal and local government websites. The portal is a key resource in broadcasting news regarding disasters, weather related or otherwise to state agencies and constituents, as well as providing an accessible platform for state-wide information and services through consistent usable interfaces.

    The Director is accountable for
    • delivering the core content management service
    • ensuring seamless integration between the core content management service and other web applications / information services to ensure a consistent single face of government.
    • providing overall development, coordination and governance of the Commonwealth’s e-Government strategy.

    Immediate term responsibilities will include providing leadership as the state migrates to a new site design and technology platform to provide improved services for residents, businesses and public employees across the state. The Director’s role will be to strategically position to support and promote new initiatives across state government as well as providing a stable, adaptive platform as befits a Commonwealth enterprise application.

    How To Apply:

    Email submission is strongly preferred.

    Please send cover letter and resume with posting number J26481 to: [email protected]

    or by fax: (617) 626-4459

    or by mail: MaryBeth Martinez, Technical Recruiter
    Information Technology Division
    One Ashburton Place, Room 804
    Boston, MA 02108

    Agency Web Address:
    Diversity Officer:

    Ms. Ellen Wright, (617) 626-4446

    An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

  • #136474

    Steve Ressler

    Isn’t this your job? 🙂

  • #136472

    Sarah Bourne

    I’m currently the Assistive Technology Director for ITD, but still put in a few hours as Tech Strategist for Mass.Gov. So, no, not my job – go ahead and apply! 🙂

  • #136470

    Steve Ressler

    Ha…I have the best job in the world as I get to play on GovLoop all day so I’m good 🙂

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