April 4, 2012 at 3:08 pm #158051
A quick look for the Executives to gauge the City’s fiscal status, productivity, and customer satisfaction.
Are you using performance dashboards? What do they look like?
April 6, 2012 at 3:46 pm #158055
I have yet to see a true one page dashboard for government, perhaps due to the range and complexity of services provide by states, counties, and cities. Here is a sampling of fairly good report cards:
State of Washington GMAP
State of Michigan ‘Dashboard’
State of Maryland StateStat
City of Baltimore CitiStat
City of New Orleans ResultsNOLA
April 15, 2012 at 9:54 pm #158053
Dennis R. StillParticipant
Dashboards serve specific kind of quick hit look, I agree with complexity being issue sometimes. May want to think about it in terms of “executive summary” instead. Think about key metrics and how those might look on a page separately. You may be able to get things down to a couple of pages that give far more info and impact.
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