GS-12/13 Administrative Program Director, USDA Rural Development, Stillwater, OK

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    Ryan McMullen
    Participant

    ADMINISTRATIVE OFFICER (ADMIN PROG DIR), GS-0341-12/13

    SALARY RANGE: 67,613.00 – 104,525.00 USD /year
    OPEN PERIOD: Wednesday, November 25, 2009 to Thursday, December 24, 2009
    SERIES & GRADE: GS-0341-12/13
    POSITION INFORMATION: Full Time Career/Career Conditional
    PROMOTION POTENTIAL: 13 DUTY LOCATIONS: vacancy(s) in one of the following locations: 1 vacancy – Stillwater, OK
    WHO MAY BE CONSIDERED: United States Citizens

    JOB SUMMARY:
    PLEASE READ ALL THE INSTRUCTIONS UNDER “HOW TO APPLY” BEFORE YOU BEGIN

    USDA Rural Development (RD) is committed to the future of rural communities. Our role is to increase rural residents’ economic opportunities and improve their quality of life. Rural Development forges partnerships with rural communities, funding projects that bring housing, community facilities, utilities and other services. We also provide technical assistance and financial backing for rural businesses and cooperatives to create quality jobs in rural areas. Rural Development promotes the President’s National Energy Policy and ultimately the nation’s energy security by engaging the entrepreneurial spirit of rural America in the development of renewable energy and energy efficiency improvements. Rural Development works with low-income individuals, State, local and Indian tribal governments, as well as private and nonprofit organizations and user-owned cooperatives.

    AREA OF CONSIDERATION: All interested persons may apply. You need not be a current or former Federal employee to apply.

    NOTE: Applicants selected from this vacancy will be given a career-conditional appointment and must serve a 1-year probationary period. After 3 years of service, employees will be eligible for conversion to career status.

    NOTE: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

    CONFIDENTIAL FINANCIAL DISCLOSURE REPORT: If selected, you will be required to submit Form OGE-450 within 30 days of your initial appointment date, and annually thereafter. Selectee is subject to Financial Disclosure Requirements in accordance with 5 CFR, Part 2635, Subpart E regarding business or personal transactions with applicants, borrowers, or business contacts who have or who are seeking business with Rural Development. Selectee must be able to obtain and maintain a security clearance. If selected you will be subject to a National Agency Check and Inquiry (NACI) and a credit report.

    KEY REQUIREMENTS:
    You must be a U.S. Citizen to be considered for this position.
    This announcement may be used to fill one or more vacancies.
    Relocation and travel expenses will not be paid.
    Required to pass a background investigation and fingerprint check.
    Infrequent travel required to attend training classes.

    Additional Duty Location Info: 1 vacancy – Stillwater, OK

    MAJOR DUTIES:
    Serves as the Senior Advisor to the State Director. Plans, manages, executes and evaluates the full range of Rural Development Administrative Programs throughout the State of Oklahoma. Incumbent provides executive leadership, direction and guidance to the administration program support staff personnel and manages all administrative activities. Major programs include budget, management/program analysis, human resources management, and contracting/business services.

    QUALIFICATIONS REQUIRED:
    Applicants must meet all qualification requirements by Thursday, December 24, 2009. If you have questions about the position requirements, which the U.S. Office of Personnel Management (OPM) sets, you may review them in greater depth in OPM’s Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM’s website.

    QUALIFICATION REQUIREMENTS: You must possess one year of specialized experience equivalent to the next lower grade level in the Federal service. Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

    SPECIALIZED EXPERIENCE FOR THE GS-12 LEVEL: Must have one or more years of administrative experience equivalent to the GS-11 in the Federal service. This includes knowledge and understanding in administrative specialties such as contracting and procurement, management analysis, human resources management, budget and financial management, and support services, including planning, managing, executing, evaluating and facilitating the full range of administrative programs and operations.

    SPECIALIZED EXPERIENCE FOR THE GS-13 LEVEL: Must have one or more years of administrative experience equivalent to the GS-12 in the Federal service. This includes a comprehensive knowledge and understanding of administrative management principles, practices, methods and techniques, and skill in integrating management programs with the administration of program activities. Experience planning, managing, executing, evaluating and facilitating the full range of administration programs and operations such as personnel management, budget and contracting management, public relations and supervision. Assignments involve a combination of administrative, personnel and program management.

    Supervisory Probationary Period: Section 303 of the Civil Service Reform Act (Public Law 95-454) established a probationary period of one year for newly appointed managers and supervisors.

    Promotion Potential:
    When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

    THE SUBSTITUTION OF EDUCATION IS NOT QUALIFYING FOR THE GS-12/13 LEVELS.

    BACKGROUND INVESTIGATION AND FINGERPRINT CHECK: Selection and retention in this position is contingent on a successfully adjudicated FBI National Criminal History Check (fingerprint check) and a background investigation. Prior to employment, you may be required to complete an OF-306, Declaration of Federal Employment and other paperwork. The information collected on this form is used to determine suitability for Federal employment. You will also be required to sign and certify the accuracy of all information in your application/resume. You must answer all questions truthfully and completely. A false statement on any part of the declaration or other forms may be grounds for not hiring you or for firing you after you begin work.

    HOW YOU WILL BE EVALUATED:
    BASIS OF RATING: All applicants are rated on the extent and quality of experience, education, and training relevant to the duties of the position. An automated scoring system, based on the on-line application process is used. Before any certificate can be issued to the selecting official, the resume is reviewed by an HR Specialist to ensure that (a) minimum qualification requirements are met and (b) the resume supports the answers provided to the job-specific questions. Your answers will be verified against information provided in your online resume and application. Be sure that your resume clearly supports your responses to all the questions addressing experience and education relevant to this position.

    Note: If a determination is made that you have rated yourself higher than is supported by your description of experience and/or education OR that your application is incomplete, the following will take place. After a review of all the experience and training, a final score will be assigned for your total experience including education and training.

    BENEFITS:
    Permanent employees are eligible to elect life and health insurance coverage and will be covered by a Retirement System. Employees will earn annual and sick leave. For additional information on benefits click here.

    OTHER INFORMATION:
    EEO/DIVERSITY POLICY: The USDA is an Equal Opportunity Employer and prohibits discrimination in all its programs and activities on the basis of race, color, national origin, sex, religion, age, disability, political beliefs, sexual orientation, and marital or family status. (Not all prohibited bases apply to all programs). To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 321-W, Whitten Building, 1400 Independence Ave. SW, Washington, DC 20250-9410 or call (202) 720-5964 (voice or TDD).

    HOW TO APPLY:

    Please read all the instructions before you begin. You must submit a Complete Application Package, which includes all of the following:

    Online Assessment Questionnaire
    Online Resume
    Other Required Documents if applicable (i.e., college transcripts, Veteran documents, etc).
    ONLINE ASSESSMENT QUESTIONNAIRE: Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by Thursday, December 24, 2009

    To begin, choose one of these two options:

    Option 1. If your resume is going to come from the USAJOBS Resume Builder, click the “Apply Online” button below. Logon to USAJOBS Resume Builder and select the resume you wish to upload for this vacancy announcement. Click “Apply to this Position Now” to attach your resume. Your resume will only be attached to the Application Package you complete and submit immediately after you click on the Apply Online button, not to any other Application Packages you may already have created. Once you have attached your resume, the system will take you to Application Manager to complete the Online Assessment Questionnaire and upload any other supporting documents that may be applicable. If you do not have an account in Application Manager, you will need to establish an account to submit your Online Assessment Questionnaire.

    Option 2. If your resume is prepared outside of USAJOBS Resume Builder, click this link to begin the process: Online Questionnaire. The system will automatically take you to Application Manager. When you have completed the Online Assessment Questionnaire, proceed to “Upload Documents” to upload your resume or additional supporting documentation for this position: 1) Select the document type; 2) Click the “Browse” to locate a file and click “Open” to attach it; 3) Click “Upload” to upload documents for this job announcement. When the message “Upload Successful” appears, repeat steps 1-3 to upload any other supporting documents.

    Whether you have chosen Option 1 or 2, once you have completed the Online Assessment Questionnaire and uploaded your resume and any other supporting documents click “Next” to proceed to Submit My Answers. Click “Submit My Answers”. Return to the “Main” screen to print your “Confirmation of your Submission to Application Manager powered by USA Staffing”. The Online Assessment Questionnaire must be completed and submitted by 11:59 p.m. EDT on Thursday, December 24, 2009. If you have submitted all your application materials online you have completed the application process.

    If you want to “Save” an INCOMPLETE Assessment Questionnaire, you may return to Application Manager at any time using whichever one of the links you used to begin as described above, or go to http://ApplicationManager.gov.

    ONLINE RESUME: Your resume must be submitted online. Please make sure your resume contains the following:

    The job information specific to the job you are applying for (i.e., Vacancy Announcement Number: UK302769RD-SG, position title: ADMINISTRATIVE OFFICER (ADMIN PROG DIR), GS-0341-12/13, series: 0341 and grade(s)
    Your personal information (i.e., Full name, mailing address (with ZIP Code), day and evening telephone numbers (with area code), Social Security Number, Country of Citizenship (Most Federal jobs require United States citizenship), and Veterans preference)
    Your education (i.e., High school name, city and state, date of diploma or GED; Colleges or universities name, city and state, majors, type and year of any degrees received – if no degree, show total credit hours earned and indicate whether semester or quarter hours)
    Your work experience for your paid and nonpaid work experience related to the job you are applying for (i.e., Job title (Include series and grade if Federal job. If this information is not included, the experience cannot be credited.); Duties and accomplishments (if the position had multiple duties include percentage of time spent on each duty); Employer’s name and address; Supervisor’s name and telephone number (indicate if we may contact your current supervisor); Starting and ending dates (m/d/y); total number of hours worked per week)
    Other qualifications (i.e., job-related training courses (title and year); job-related skills such as language, computer software/hardware, tools, machinery, typing speed; job-related certificates and licenses (current only); job-related honors, awards, and special accomplishments (give dates but do not send documents unless requested).
    NOTE: Applications are not screened for required documents before minimum qualifications. It is your responsibility to ensure that all required documents are received in the office by the close of business on or before the closing date of this announcement. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in mail service, etc.

    Alternative Method for Submitting Your Application Materials: You are encouraged to scan and upload your application materials as described using Application Manager. If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account https://ApplicationManager.gov for this vacancy announcement. Your documents will display under the Details tab in the Document area.

    However, if you are unable to do this, you may fax your assessment questionnaire, resume and/or other required documents directly into Application Manager. Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. You may click this link to print a copy of the cover page or print the pre-populated cover page on the upload documents screen of Application Manager. When faxing documents you must follow the procedures outlined below:

    Include the 8-character Vacancy Identification Number UK302769
    Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application
    You may submit multiple documents for the same vacancy announcement using one cover page, and
    Fax your cover page and documents to 1-478-757-3144.
    Faxed documents submitted with missing or incomplete information WILL NOT be processed. The following will prevent your documents from being processed:

    Not using the special cover page mentioned above
    Missing, incomplete, or invalid Vacancy Identification Number
    Missing or incomplete Social Security Number and/or name.
    NOTE: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied, saved and then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this vacancy announcement.

    If applying online, faxing or hand delivering application materials poses a hardship, please contact the servicing human resources office during core business hours (8:00am to 4:30 pm central time) prior to the closing date. Requests for hardship will be reviewed on a case-by-case basis. Make requests in a timely manner to allow enough time to obtain documents and return the completed information to our office.

    This Agency provides reasonable accommodation to applicants with disabilities (i.e., alternative means of communication such as Braille, large print, audiotape, etc). If you need a reasonable accommodation for any part of the application and hiring process, please contact USDA Target Center at 202-720-2600, voice and TDD. Decisions on granting reasonable accommodation will be on a case-by-case basis.

    In accordance with 39 U.S.C. Section 415, use of postage-paid government agency envelopes to file job applications or application materials is a violation of federal law and regulations. Applications submitted in postage-paid government envelopes will not be accepted.

    REQUIRED DOCUMENTS:
    OTHER REQUIRED DOCUMENTS: In addition to your Assessment Questionnaire and Online Resume, other documents may be required.

    WHAT OTHER DOCUMENTS ARE REQUIRED?

    1. If this vacancy announcement has a basic education requirement, you must submit a copy of your college transcripts that lists college courses detailing each course by the number and department (i.e., BIO101, MATH 210, etc.). This information should include course title, school name/location, date completed, grade, and number of credits earned. Failure to do so will result in an ineligible rating. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. An official college transcript may be required before you can report to duty.

    2. If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (at least “fully successful” or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. CTAP and ICTAP eligibles will be considered well-qualified if achieving a rating of 88 or above excluding veteran’s preference points.

    3. If you are claiming Veteran Preference, submit evidence of eligibility, such as DD-214 (Member 4 copy), Certificate of Release or Discharge from Active Duty, or Standard Form 15, Application for 10-point veteran preference, and the proof requested on the form.

    4. If you are a current or former federal employee please provide the most current Notification of Personnel Action (Form SF-50) that verifies career-conditional/career status, position title, series and grade.

    Assessment Questionnaire

    Social Security Number Required. Enter your Social Security Number in the space indicated.

    Vacancy Identification Number

    The Vacancy Identification Number is: UK302769
    This field does not appear on the online application. You would only need to enter it if using an alternative application method. See Item 2 under Alternative Methods for Completing FORM C.

    1. Title of Job

    ADMINISTRATIVE OFFICER (ADMIN PROG DIR), GS-0341-12/13

    2. Biographic Data

    All biographic information is required except for your telephone number and contact time.

    3. E-Mail Address

    4. Work Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    5. Employment Availability

    6. Citizenship

    Are you a citizen of the United States?
    7. Background Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    8. Other Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    9. Languages

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    10. Lowest Grade

    Required. Enter the lowest grade level you will accept, i.e.,12
    12
    13

    11. Miscellaneous Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    12. Special Knowledge

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    13. Test Location

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    14. Veteran Preference Claim

    Required. Enter your claim for Veterans’ Preference. To receive credit for veterans’ preference, you must provide documentation (DD-214 or SF-15 and proof requested).

    For items 15, 16, 17 and 18 enter date information in this format: MM/DD/YYYY

    15. Dates of Active Duty – Military Service

    Please enter your dates of active military service, unless you have claimed derived preference (i.e., widows, spouse, etc.) Please use this format: (mm/dd/yyyy)

    16. Availability Date

    You may omit the availability date if you can begin work immediately. Otherwise, you must provide the date that you will be available for employment.

    17. Service Computation Date

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    18. Other Date Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    19. Job Preference

    How did you hear about this vacancy announcement, please choose only one answer.

    1 Advertisement
    2 Career Fair
    3 College/University Career Center
    4 Local Job Service Center
    5 MANRRS
    6 Professional Association Conference
    7 USDA Agency Official
    8 http://www.usajobs.opm.gov
    9 Other Source

    If applicable, please indicate the specific conference, career fair, and/or other source.

    20. Occupational Specialties

    Required.

    001 Administrative Officer

    21. Geographic Availability

    Required. Enter at least one geographic availability code. The location code(s) for this position is:

    0403 Stillwater, OK

    22. Transition Assistance Plan

    If you are not a displaced federal employee leave Section 22 blank.

    Note: To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation. Refer to the vacancy announcement for additional information and instructions.

    23. Job Related Experience

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    24. Personal Background Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    25. Occupational/Assessment Questions:
    Respond to the following questions. Mark only one response for each question. Any experience claimed in response to the following questions MUST be supported by information in your written application. This information must be SPECIFIC, (i.e., duties, responsibilities, and accomplishments). Failure to provide this supporting documentation may result in receipt of a lower or ineligible rating.

    1. From the descriptions below, select the response that best describes your level of experience that demonstrates your ability to perform GS-12, Administrative Officer work. (Note: One year of specialized experience is based on a 40-hour workweek. If you have worked less than 40 hours per week, you must prorate your experience.)

    A. I possess one or more years of administrative experience equivalent to the GS-11 in the Federal service. Experience that equipped me with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. This includes knowledge and understanding in administrative specialities such as contracting and procurement, management analysis, human resources management, budget and financial management, and support services, including planning, managing, executing, evaluating and facilitating the full range of administrative programs and operations.
    B. I do not possess the required experience to qualify for this position.

    2. From the descriptions below, select the response that best describes your level of experience that demonstrates your ability to perform GS-13, Administrative Officer work. (Note: One year of specialized experience is based on a 40-hour workweek. If you have worked less than 40 hours per week, you must prorate your experience.)

    A. I possess one or more years of administrative experience equivalent to the GS-12 in the Federal service. Experience that equipped me with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. This includes a comprehensive knowledge and understanding of administrative management principles, practices, methods and techniques, and skill in integrating management programs with the administration of program activities. Experience planning, managing, executing, evaluating and facilitating the full range of administration programs and operations such as personnel management, budget and contracting management, public relations and supervision. Assignments involve a combination of administrative, personnel and program management.
    B. I do not possess the required experience to qualify for this position.

    You are to choose one answer to each question from among the alternatives presented. Do not mark more than one answer for each question. Multiple answers will not be counted.

    3. From the descriptions below, choose the response that best describes your knowledge of Personnel Procedures and regulations.

    A. I have experience managing or performing a major personnel area such as staffing, employee and/or labor relations, employee development or classification.

    B. I have experience working in an area of personnel such as a staffing section, developing training programs, attending recruitment sessions, preparing evaluation statements.

    C. I have experience in any type of personnel work that provides an understanding of personnel procedures and concepts.

    D. I perform technical support in an area of personnel.

    E. None of the above.

    4. From the descriptions below, choose the response that best describes your ability to gather and analyze Personnel Procedures and regulations.

    A. I have experience conducting and analyzing studies for management and presenting various options.

    B. I have experience in data collection and analysis such as conducting desk audits, preparing budget estimates, or conducting program evaluations.

    C. I have experience collecting and compiling data from available sources, such as compiling expenditure reports, surveying training needs, etc.

    D. I have experience collecting data to incorporate into a final report.

    E. None of the above.

    In the answer box provided, please describe your knowledge and experience of personnel procedures and regulations. Indicate education or experience and dates experience was gained. You are encouraged to include specific accomplishments in your response.

    5. From the descriptions below, choose the response that best describes your knowledge of budget formulation process, estimates and control methods.

    A. I develop, review, and approve estimates and administrative funds for personnel, travel, equipment, and other administrative expenses.

    B. I review, analyze, and edit budget estimates submitted for accuracy and conformance with budgetary policy, laws, and regulations.

    C. I assure that obligations incurred and the resulting expenditures of funds are in accordance with laws and regulations.

    D. I direct the formulation, execution and justification of a budget for a state-wide organization.

    E. None of the above.

    6. From the descriptions below, choose the response that best describes your experience conducting fiscal reconciliations and/or corrections.

    A. I have provided technical guidance to employees on the preparation of general administrative budget reports and records of accountability for checks and other negotiable forms.

    B. I have prepared year-end reconciliation reports.

    C. I have conducted fiscal reconciliation and/or correction of discrepancies and resolved unusual situations.

    D. I have interpreted and written fiscal and accounting procedures; maintained fiscal and accounting procedures to receive, disburse, review and account for all funds.

    E. None of the above.

    In the answer box provided, please describe your knowledge and experience of budget formulation, developing budget estimates and conducting fiscal reviews. Indicate education or experience and dates experience was gained. You are encouraged to include specific accomplishments in your response.

    7. From the descriptions below, choose the response that best describes your knowledge of contracting, purchasing and procurement activities.

    A. I perform one or more administrative support services functions in contracting such as property management, furniture, equipment, or records and communications.

    B. I perform administrative services work in small purchases and leasing.

    C. I develop and direct the full range of administrative support programs to include contracting, procurement, property, space and leasing for a state-wide organization.

    D. I perform administrative support services functions in contracting such as sole source, negotiated acquisition, or sealed bidding.

    E. None of the above.

    In the answer box provided, please describe your knowledge and experience in procurement or contracting. Indicate education or experience and dates experience was gained. You are encouraged to include specific accomplishments in your response.

    8. From the descriptions below, choose the response that best describes your experience performing property, space management and leasing.

    A. I have coordinated, executed and evaluated space leasing programs.

    B. I have analyzed space requirements, determined space allocations, or designed space layouts.

    C. I have approved leasing agreements and ensured leases are in full compliance with pertinent and applicable regulations and procedures.

    D. I have served as the representative or lead on collocated space (i.e., coordinated moves, advised and resolved problems, negotiated compromises and developed reimbursable agreements for space and shared equipment).

    E. None of the above.

    9. From the descriptions below, choose the response that best describes your information technology experience.

    A. I have reviewed information technology security plans; determined their adequacy, and requested revisions as necessary.

    B. I have developed an information technology security plan for an office/agency.

    C. I have identified and reported information technology security breaches.

    D. I have managed information technology systems to ensure systems quality, integrity, security, and provided user support.

    E. None of the above.

    10. From the descriptions below, choose the response that best describes your experience reviewing administrative reports and records to identify problems and develop solutions.

    A. I have reviewed and ensured administrative records are current, accurate and in compliance with regulations and procedures.

    B. I have planned and conducted on-site reviews of administrative management practices (i.e., position management, staffing and budget changes, training, equipment, etc.) to insure accuracy of records and reports and proper interpretation and application of handbook procedures.

    C. I have evaluated resource needs and developed recommendations for efficient/effective utilization of staff.

    D. I have recommended training based on needs identified through reviewing reports/records or discussions with management officials.

    E. None of the above.

    11. From the descriptions below, choose the response that best describes your experience researching, interpreting and applying policies, procedures, directives and regulations.

    A. I have researched, interpreted, and applied procurement and contracting policies, procedures, and requirements.

    B. I have researched, interpreted, and applied human resources policies, procedures, and regulations.

    C. I have researched, interpreted, and applied principles and practices associated with budget and fiscal management operations.

    D. All of the above.

    E. None of the above.

    12. From the descriptions below, choose the response that best describes your ability to provide supervisory leadership.

    A. I have experience as a manager or supervisor with a full range of supervisory responsibilities planning, organizing, directing, and controlling a major administrative program.

    B. I have experience as a manager or supervisor supervisory a personnel, contracting, or budget office.

    C. I have experience as a work leader or designation with responsibility for assigning and/or reviewing work products in an administrative area.

    D. I have experience as a lead specialist with responsibility for an administrative program.

    E. None of the above.

    13. From the descriptions below, choose the response that best describes your ability to provide technical leadership and supervision (INCLUDES PROMOTING EEO/CR).

    A. I Assign and review work, evaluates performance and adjusts work assignments among teams.

    B. I determine the training needs and train others on administrative program regulations and requirements.

    C. Promotes EEO/CR policies/regulations and agency affirmative action goals.

    D. All of the above.

    E. None of the above.

    In the answer box provided, please describe your knowledge and experience providing leadership or supervision to a personnel, budget, procurement, or IT staff. Indicate education or experience and dates experience was gained. You are encouraged to include specific accomplishments in your response.

    14. From the descriptions below, choose the response that best describes your behavior in conducting personal evaluation of yourself and providing feedback to others.

    A. I have participated in training and other self-development activities.

    B. I have challenged myself and staff to share lessons learned from events and actions.

    C. I have participated in evaluations of self, others, and the organization.

    D. I have encouraged and supported the efforts of employees to develop and grow.

    E. None of the above.

    15. From the descriptions below, choose the response that best describes your experience to effectively handle conflicts and negotiations.

    A. I have diffused confrontational contacts with people who are difficult, hostile or distressed.

    B. I have persuaded others to adopt new methods, procedures or techniques in order to improve operations.

    C. I have provided direction, guidance or instruction to support staff, new professional staff, or field operations.

    D. I have interacted effectively in situations where frequent changes, delays, or unexpected events arise that cause major shifts in priorities, timetable, or work assignments.

    E. None of the above.

    16. From the descriptions below, choose the response that best describes your experience building and sustaining trust and respect.

    A. I have effectively involved team members in building consensus.

    B. I have listened attentively to others without interruption.

    C. I have treated all employees with respect regardless of their position, personality, culture or background.

    D. I have encouraged diversity of opinions, experiences and ideas and provided opportunities for others to excel.

    E. None of the above.

    17. From the descriptions below, choose the response that best demonstrates your commitment to customer service.

    A. I have been highly responsive to requests for help, information and services.

    B. I have listened to concerns of customers and resolves complaints and concerns effectively and promptly.

    C. I have gone beyond what the customer requests and do something extra to be helpful.

    D. I have assisted customers in making informed decisions.

    E. None of the above.

    18. From the descriptions below, choose the response that best describes your experience responding to new or changing situations.

    A. I have looked for better alternatives to the way we have always done it.

    B. I have responded to decreases in staffing or increase in workload by involving all parties in restructuring the work.

    C. I have handled multiple projects and duties simultaneously, prioritizing as needed.

    D. I have responded to changing priorities and resources with optimism, encouraging staff to respond positively and proactively.

    E. None of the above.

    19. From the descriptions below, choose the response that best describes your ability to be innovative and creative.

    A. I have solicited and listened to the ideas of others.

    B. I have appreciated new ideas and approaches.

    C. I have identified opportunities for new projects and acted on them.

    D. I have suggested ways to improve quality and efficiency.

    E. None of the above.

    Please answer YES or NO to questions 19-28. Do not mark more than one answer for each question.

    A- Yes
    B- No

    20. Provides advice and counsel on retirements to ensure accurate and timely retirement calculations.

    21. Determines the adequacy of safety and health methods, procedures, or facilities.

    22. Manages an IT system within an administrative function to ensure systems quality, integrity, and security.

    23. Reviews and ensures administrative records are current, accurate and in compliance with regulations and procedures.

    24. Provides consultation on new, complex and detailed administrative programs including policies, objectives and implementation procedures.

    25. Reviews applications, conducts interviews, and recommends or hires personnel for an administrative office.

    26. Planned, assigned, and evaluated the work of subordinates in an administrative function.

    27. Served as Training Officer/Coordinator by planning, developing and conducting training pertaining to new or revised administrative program.

    28. Served as benefits coordinator providing advice and counsel on health and life insurance plans.

    29. Administers employee relations activities including grievances, disciplinary/adverse actions, and EEO complaints.

    AGENCY CONTACT INFO:

    Phone: (816)926-6781
    TDD: 800-735-2966
    Email: [email protected] Or write:
    Apply On-Line

    WHAT TO EXPECT NEXT:
    Once your online assessment questionnaire and resume has been received, you will receive an acknowledgement email that your submission was successful. After a qualification review of your complete application package has been made, you will be notified as to the status of your application. If further evaluation or interviews are required, you will be contacted.

    You can track the progress of your application package in Application Manager, http://ApplicationManager.gov.

    After selection, applicants may be required to submit the official college transcript, OF-306 “Declaration for Federal Employment”, original social security card, birth certificate, state driver’s license or state issued identification card with photograph. In addition, to be eligible for federal employment, male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service Law.

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