June 3, 2010 at 2:39 pm #102095
Certainly one of the critical goals of any organization is to maintain functional continuity despite the regular turnover and churn that happens. Long-time employees leave. New ones come in. People move from this section to that one. Some jobs are the type you can just plug people into and they can function right away. But a great many public sector jobs are tied to missions and long-term initiatives, rather than mere isolated tasks. In such cases, the optimum performance from the employee comes when they have a sense of how the initiative/program evolved, where it is going, how decisions were arrived at along that evolution, and who the various stakeholders are. In short, the social history of the organization.
So what does your organization do to foster a deeper sense of history in new employees (whether new to the unit or to the organization overall) that can bring them up to speed and give them as much insight into the mission/initiative as possible?
I’m curious, and looking for good ideas.
June 3, 2010 at 7:26 pm #102097
As a contractor moving from project to project, I have found following useful to gain historical perspective of any agency / department etc..
Knowledge Management Systems, Enterprise Architecture, Standard Operating Procedures, Self Start Tool Kit, eLearning are all tools applied to bring a new employee up-to speed.
Especially in the CIO office following documents have been useful
Agency Vision Document
CIO Vision Document
Enterprise Transition Plan
Agency Modernization Plan
Investment Plan etc
When there were few number of employees joining together
Workshop and presentation conducted by the group head along with the key managers responsible for programs / projects / domains etc, have been very effective in providing perspective on the past efforts and also regarding the vision for the future plans / directions
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