April 8, 2012 at 9:55 pm #158268
We are part of Voyagers 2012 and are putting on a breakfast in May that will focus on how the advancement of technology will affect leadership/managment styles over the next 10 years. For example- we believe collaberation, multi-tasking, agility, communication, versatlity will take on entirely new meanings.
How will leaders need to adapt and prepare for this evolution that is on the horizon? all comments are welcome! Thanks for your insight
April 9, 2012 at 12:24 pm #158300
It requires leaders to be fluent in new technology – both the tech but also the culture and norms of new communication technology
Requires leaders to be even more human. As new technology like video, Twitter, internal collaboration, requires leaders to be with their people and speak with a human voice
April 9, 2012 at 12:50 pm #158298
Older blog post, but gets at my thinking on this subject:
April 9, 2012 at 1:37 pm #158296
For government, the biggest impact comes with a change in administration. At it’s core, IT advances are about lowering transaction costs. Over the past 10 years, content storage and management has been the partner trend. In the 1990s, process management was the partner trend. If we assume mobile technologies (and end-user devices) will be the partner technology over the next ten years, then tech-savy leaders will demonstrate that they have figured out how to use mobile devices and app’s development to differentiate their organizations’ performance. We are likely to see a big round of government leaders sponsoring mobile apps development to show that they are “ahead of the curve.” Will their action provide big gains in government effectiveness? Will these leaders turn government into an information or apps provider to drive America into self-governance models?…probably not. I cannot see government leaders at the supervisory level threatening their operating models.
So, in 2017, when a new Administration shows up, I would anticipate lots of leaders who come into government and dramatically shift the use of mobile computing to drive government productivity up. That probably means lots of work around integration across levels of government, while shutting down mobile apps development efforts that benefit government dedicated developers and compete with commercial apps stores.
I also think this will have dramatic implications on data ownership and bandaids like data.gov. Many of you may have seen Steven VanRoekel’s FOSE speech about getting a handle on 400,000 data sets. The issue for leadership isn’t just the data sets, but answering questions such as how many times are different government agencies collecting the same data (there are over 6000 forms at forms.gov)? How do 6000 data collection forms become 400,000 data sets? How much federal regulatory reform (the basis for the 6000 forms) will be doable politically, as local governments continue to use Twitter, Yelp, etc. for regulatory enforcement and give up less effective data-collection and licensing regimes (e.g., can you get better health care reviews from Twitter or another website than the decades old government attempts at publishing such info)?
April 9, 2012 at 2:43 pm #158294
Courtney Shelton HuntParticipant
I raised a similar question last August – What are the defining characteristics of leaders in the Digital Era? – and got some great responses. Later this week I am going to publish a post that shares the feedback I received, provides some preliminary models for framing leadership competencies, and solicits additional perspectives and insights. I may include a link to this exchange there, and I will be sure to post a link to the post here.
PS – The GovLoop responses to my initial question will be in the post, including the link to Andrew’s 6 competencies post.
April 11, 2012 at 4:26 pm #158292
Dorothy Ramienski AmatucciParticipant
I think, overall, the workforce is going to become a lot more decentralized. Although I just posted a blog about the challenges of telework at some agencies, I think these problems are going to be solved over the next 5 to 10 years because office culture as a whole will change. Teleworking is already here. Online education is already here. And as devices like smartphones get cheaper, more and more people will have access to technologies that will allow them to work from anywhere, at any time. As workers spread out, leaders of the 21st century will have to adopt styles that allow them to effectively manage employees who are, literally, all over the place.
April 11, 2012 at 5:33 pm #158290
This is great insight with key implications for how agencies operate. Some seem to be focused on consensus based decision making, so that a lot of time is spent walking halls to build support for your point of view. Others want to see people working, and their managers often consider the ability to see/prove work is most important. Too many agencies fear confronting people with change in light of data that shows significant reforms to be needed.
If Dorothy is correct, maybe we’ll shift from those management styles that rely on “going along to get along.” Instead, we would see leaders and manager shift from friendship-based styles to a more data-driven, result-based management framework.
April 11, 2012 at 6:56 pm #158288
Thanks Mark for your insight and info!
April 11, 2012 at 6:57 pm #158286
April 11, 2012 at 6:57 pm #158284
April 11, 2012 at 6:58 pm #158282
April 11, 2012 at 6:58 pm #158280
awesome stuff, thanks!
April 12, 2012 at 1:36 pm #158278
Not sure if you saw this thread of answers when we cross-posted it in our Gov 2 group:
April 12, 2012 at 2:35 pm #158276
Courtney Shelton HuntParticipant
Here’s the blog post link I promised to share:
Last August when I posed the original question in a wide variety of LI groups and other communities (including GovLoop), I got some amazingly thoughtful and insightful responses. This post consolidates those responses and offers a preliminary structure for organizing the ideas. It also seeks additional input on both the core question and some specific follow-ups.
It’s a great conversation that’s only just begun…
April 13, 2012 at 1:20 pm #158274
I think one of the more interesting challenges for leaders is… HOW do you communicate. I have come to believe that e-mail is passe — yes, it dominates in most government organizations right now, but that is bound to change.
I wrote a column for AFCEA’s Signal magazine a few years ago: The First Step Toward Collaboration Is to Stop E-Mailing – SIGNAL Magazine
And I think we are seeing this come to fruition more and more… See this GovLoop piece: Could your office survive “No email” for 80 days?
There are better tools out there every day, but we continue to try to use e-mail to collaborate.
April 13, 2012 at 2:38 pm #158272
terrific post Chris. I think one of the issues at many agencies is that the workflow is paperbased, so the email system serves as a way to move electronic papers (word, excel, .pdf, and other documents) along an approval channel. We’ve had workflow tools and document sharing tools like sharepoint that are becoming more and more prevalent, but it seems that most agencies are still relying on email for document sharing. This is best documented in storage purchases by agencies, where there are typically terabytes of storage being acquired quarterly to handle the email attachments.
April 16, 2012 at 12:29 pm #158270
Courtney takes a crack at this question here:
April 19, 2021 at 6:59 am #358608
I think that in the future, there will be many opportunities to prove oneself as a leader, but I think that politics and the career ladder will step aside.
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