Improving citizen services under budget by taking local government to the cloud

Home Forums Citizen Engagement & Customer Service Improving citizen services under budget by taking local government to the cloud

This topic contains 0 replies, has 1 voice, and was last updated by  Ashley Johnson 3 years, 1 month ago.

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    Ashley Johnson
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    There has never been a better time to be a city leader. Emerging technology and local government initiatives are empowering cities and counties to transform how services are delivered to citizens, how staff communicate and collaborate. As a result, cities and counties are delivering improved services, driving higher levels of employee productivity, all while realizing significant cost savings.

    Today, as a decision-maker, influencer and leader for your city or county, you’re confronted with the challenge of addressing increasing citizen service demands and higher expectations by leadership, all while dealing with siloed agencies and reduced budgets.

    City and county services are often delivered through aging systems, time-consuming manual processes, or by city workers who are only able to meet the needs of one citizen at a time. The solution, upgrading to new technology, is usually out of reach for small to medium cities because of budget limitations and lack of IT resources.

    http://www.spmarketplace.com/doing-business-365-blog/transforming-local-government-in-the-cloud-how-implementing-office-365-can-improve-city-services-empower-employees-and-save-money

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