Internal Crowdsourcing Success Stories?

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This topic contains 4 replies, has 4 voices, and was last updated by  Steve Ressler 7 years, 1 month ago.

  • Author
  • #176764

    Jason Locey

    Can anyone share success or even lessons learned from internal crowdsourcing experiences at your federal government agency? I’m interested in apps that can leverage ideas and feedback from across an entire agency including field sites, labs, M&Os, etc that may not be on a common network, domain, email system.

    Lastly, is there any easier way to implement? Right now, I understand you must go through several hurdles: Privacy Impact Assessment, General Counsel Approval, and C&A package.


  • #176772

    Steve Ressler

    TSA Idea Factory is probably the flagship example –

    Technology – lots of folks have used Ideascale to do it (SAVE awards from WH use it) but some other ideas include Spigit (higher-end, more robust) and you can also customize Sharepoint to get a close resemblance (not perfect, but in case already have sharepoint). Uservoice is also popular for same thing

  • #176770

    Heather Coleman

    All good examples of platforms for crowdsourcing. Another one that instantly came to mind was Speakup Austin! which uses a product called CivicIdeas and takes the crowdsourcing a step further in that it allows the good/popular ideas to move into a “focus group”-like setting for further discussion and movement towards implementation.

  • #176768

    Robert Bird

    Chatter by is a really good collaboration tool.

  • #176766


    we had good luck with the “Great Ideas Hunt” using the Chatter application (salesforce platform). it has a handy voting feature built in.

    There’s a great post on building an planning an ideation program that you might find useful at

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