July 14, 2010 at 1:27 pm #105603
Attia NasarParticipantJack Holt from DoD explains his 3 Laws of Communication:1. In the absence of a net force, information at rest will remain at rest.2. Information in presence of net force is undergoing communication; communication is information in action.3. For every communication there is an equal and opposite reaction; you cannot not communicate because not saying anything is still a communication.Note: Jack Holt is speaking at the Social Media for Government Conference.
July 14, 2010 at 3:41 pm #105609
I had the pleasure of speaking with Mr. Holt last January after our Open Government Workship at DOT in D.C. and we found that we agree on many “OpenGov” things.
However, like many “PR” people, he confuses “communication” (i.e, the exchange of information; requires TWO or more people) with a single “statement” (i.e., the giving of information; as done by ONE person).
By definition, one communicates with others, not to others.
Example (attributed by you to Mr. Holt) of such nonsense: “You cannot not communicate because not saying anything is still a communication.”
Hmmmm. Maybe that would be a case of making a statement (passively), but “not saying anything” does definitely not qualify as the exchange of information (communication) with other people.
Maybe Jack’s first law should be to tell people which dictionary he uses for a definition of “communication”.
July 14, 2010 at 3:56 pm #105607
Thanks for the input!
July 20, 2010 at 2:57 pm #105605
If you are planning to use Newton’s three laws of motion as a basis of communication, the three should be modified as:
1. Information at rest will remain at rest, or information in motion will continue to move unless there is a net force that will cause the information to either move or stop. That force is the customer’s need for the information.
2 Information in need (net force) is communication. Communication is the passing of information from one medium or person to another.
3. For every communication that is given, there is an equal and opposite communication received. It may not be in the form it was originally given, but the information was passed. Non-communication is another form of communication–it wasn’t destroyed but the method of transmission was changed.
You must be logged in to reply to this topic.