JOB: Assistant Director-Benefits, AZ Dept. of Administration, Phoenix, AZ

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    Steve Cottle

    The State of Arizona is seeking a highly skilled benefits administrator with exceptional leadership skills to direct and oversee the Arizona Department of Administration (ADOA), Benefit Services Division.

    Job Summary
    This position reports to the ADOA Director for the recommendation, development, implementation, revision, and daily operation of benefits and wellness programs for State of Arizona employees and retirees. The duties include the following:

    • Management oversight of daily health plan operations to ensure delivery of services while maintaining financial solvency of benefit programs
    • Management oversight of wellness programs for the development and delivery of wellness initiatives in conjunction with and enhancement of health plan operations
    • Management oversight of program contracts including development of contract scope of work, vendor premiums and/or fee negotiations, and monitoring vendor contract compliance
    • Leading efforts to develop and implement solutions that result in promoting the best possible health outcomes while controlling health care costs
    • Reporting of the financial status of the Health Insurance Fund and the Benefits Administration Fund associated with program functions
    • Responding to escalated customer service issues regarding benefit programs and/or contractor issues
    • Development and delivery of various reports and presentations to Office of the Governor, Office of Strategic Planning and Budgeting, Joint Legislative Budget Committee and ADOA Management regarding status and/or forecast relating to programs and funds
    • Providing strategic direction and leadership for the 30+ staff members in the Division
    • Interface with customers, interest groups, and stakeholders
    • Review, management, and resolution of legal issues in conjunction with Attorney General staff and in-house counsel

    Required Qualifications

    • A Bachelor’s Degree in Business, Public Administration or related field
    • Knowledge of state and federal regulations pertaining to employer sponsored benefits and self-funded group health plans including, but not limited to: HIPAA, COBRA, ERISA, Section 125 of IRS Tax Code, Medicare, ARS Titles 20 and 38, and the Arizona Administrative Code
    • Exceptional knowledge of management techniques, organization dynamics, health insurance industry standards/procedures, research methodologies, and negotiation strategies
    • Strong oral and written communication skills
    • Solid skill in developing and managing interpersonal relationships with multiple levels of a hierarchical organization
    • Ability to read and interpret medical related reports
    • Extensive knowledge of policies, protocols, and practices within both the insurance and medical service communities
    • Exceptional organization and analytical skills
    • Excellent communication and interpersonal skills

    For more information, including how to apply, visit:

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