JOB: Chief Technology Officer, Department of Homeland Security

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    Patrick Fiorenza

    Job Title: Chief Technology Officer

    Department: Department Of Homeland Security

    Agency: National Protection and Programs Directorate

    Job Announcement Number: CHCO-11-035-DHS-516843


    $119,554.00 – $179,700.00 /year


    Thursday, August 11, 2011 to Thursday, August 25, 2011




    Full Time Senior Executive Service (SES)




    1 vacancy – Arlington, VA


    United States Citizens


    The closing date for this announcement has been extended to Thursday, 8/25/2011 due to unscheduled maintenance on USAStaffing.

    In today’s interconnected world our country’s security challenges are constantly evolving. To meet these challenges, DHS fosters a culture that values and promotes diversity, teamwork, flexibility, and innovation.

    The mission of DHS is carried out every day by dedicated men and women who answer the noble call to public service with superior courage. Come be a part of the best in preventing and deterring terrorist attacks, protecting against and responding to potential threats, ensuring safe and secure borders, welcoming immigrants and visitors, and promoting the free-flow of commerce.

    For an overview of the diverse responsibilities DHS carries out within the Government, we welcome you to visit our website at

    This position is located in the Office of the Chief Information Officer (OCIO), Office of the Under Secretary (OUS), National Protection and Programs Directorate (NPPD), U.S. Department of Homeland Security (DHS).

    The Chief Technology Officer directs and supports the development of NPPD IT programs that directly impact Infrastructure Protection (IP) and support the cyber, immigration, border security, diplomatic, intelligence, and law enforcement communities in their use of technology and information systems to protect the resilience of the nation’s physical and cyber infrastructure. The scope of these programs is international in reach and affects the operations of government and non-government entities, domestically and abroad.


    • U.S. Citizenship is Required
    • Must be able to obtain/maintain a Top Secret/SCI security clearance
    • A one-year SES probationary period may be required
    • If selected, Executive Personnel Financial Disclosure (SF-278) is required


    Additional Duty Location Info:

    1 vacancy – Arlington, VA

    The Chief Technology Officer supports and assists in achieving DHS CIO technical initiatives. Responsible for influencing overarching DHS and NPPD information technology processes, policies, and strategic planning. Incumbent responds to questions and issues at the departmental level regarding system development life cycle and NPPD’s enterprise life cycle methodology processes. The incumbent focuses primarily on the Information Technology (IT) Road Map for Infrastructure Protection (IP). The road map will directly support IP’s ability to meet current and future mission needs and will be leveraged by other NPPD components who are responsible for the protection of critical infrastructure.

    Evaluates how technology can be used internally by NPPD and enable existing and new business models and business lines. Driving information sharing and domain awareness between IP and Cybersecurity and Communications (CS&C), United States Visitor and Immigrant Status Indicator Technology (US-VISIT) and Federal Protective Service (FPS).

    Advances technology and conducts competitive analyses, technology assessments, and prototyping in a lab environment. Engages in establishing partnerships, leading strategic planning activities, and reviewing and implementing architecture standards.

    Serves on department and government-wide advisory boards and panels to review, provide input, and make recommendations on departmental procedures. Provides input to and makes recommendations on future DHS policies and procedures; implements and executes DHS technology policies and directives within NPPD.

    Focuses efforts on using technology to provide better products and services to external customers or clients. Provides direction, high level guidance and technical support in the formulation of policy on behalf of NPPD in assigned information management program areas that focus on Infrastructure Protection and presents assessments of technological capabilities and the feasibility of information technology to support proposed long-term strategies and solutions.

    Establishes long-term innovative work plans for projects and program activities to enhance IT programs and actively monitors progress and coordination of major projects to ensure milestones are met and accomplished within budget.

    Beginning with the development of the Infrastructure Protection’s IT Road Map, participates in developing a strategic technology plan for NPPD that leverages this roadmap; ensures that these efforts integrate with the NPPD strategic plan and DHS objectives, and ensures that all IT development aligns with DHS enterprise activities.

    Oversees the development and growth of systems supporting infrastructure (physical and cyber), intelligence activities and law enforcement activities and recommends new IT projects, program activities, priorities, and funding to support NPPD’s mission.

    Serves as the key NPPD OCIO representative on planning, oversight, and leadership committees sponsored by the DHS Chief Information Officer; and serves as the liaison between NPPD component offices, NPPD and DHS on IT concerns.

    Qualifications and Evaluations


    Applicants must provide detailed evidence of possession of each of the Technical and Executive Core Qualifications listed below in a supplemental statement to assist reviewing officials in determining the best qualified candidates to be referred to the selecting official. Qualification and experience determinations will be based only on the information you submit. FAILURE TO MEET OR ADDRESS ANY ONE OF THE MANDATORY TECHNICAL OR EXECUTIVE CORE QUALIFICATION STANDARDS WILL ELIMINATE A CANDIDATE FROM FURTHER CONSIDERATION.

    (If you are a current SES or former SES or CDP Graduate and your qualifications/ECQ’s have been certified by OPMs/Qualifications Review Board (QRB), you only need to address the Technical Qualifications.)

    If your qualifications have not been certified by OPM, please provide a narrative, not to exceed three (3) pages for each Technical Qualifications (TQ) below and no more than (2) pages for each Executive Core Qualifications (ECQ).

    You will be evaluated on the following Executive Core Qualifications:

    ECQ 1 – LEADING CHANGE. This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

    Leadership Competencies:

    1. Creativity and Innovation
      Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.
    2. External Awareness
      Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders’ views; is aware of the organization’s impact on the external environment.
    3. Flexibility
      Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
    4. Resilience
      Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
    5. Strategic Thinking
      Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
    6. Vision
      Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.

    ECQ 2 – LEADING PEOPLE. This core qualification involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

    Leadership Competencies:

    1. Conflict Management
      Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.
    2. Leveraging Diversity
      Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
    3. Developing Others (New)
      Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
    4. Team Building
      Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

    ECQ 3 – RESULTS DRIVEN. This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

    Leadership Competencies:

    1. Accountability
      Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
    2. Customer Service
      Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
    3. Decisiveness
      Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
    4. Entrepreneurship
      Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives.
    5. Problem Solving
      Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
    6. Technical Credibility
      Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

    ECQ 4 – BUSINESS ACUMEN. This core qualification involves the ability to manage human, financial, and information resources strategically.

    Leadership Competencies:

    1. Financial Management
      Understands the organization’s financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities.
    2. Human Capital Management
      Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.
    3. Technology Management
      Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

    ECQ 5 – BUILDING COALITIONS. This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

    Leadership Competencies:

    1. Partnering
      Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
    2. Political Savvy
      Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.
    3. Influencing/Negotiating
      Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

    Fundamental Competencies These competencies are the foundation for success in each of the Executive Core Qualifications.


    1. Interpersonal Skills
      Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
    2. Oral Communication
      Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
    3. Integrity/Honesty
      Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
    4. Written Communication
      Writes in a clear, concise, organized, and convincing manner for the intended audience.
    5. Continual Learning
      Assesses and recognizes own strengths and weaknesses; pursues self-development.
    6. Public Service Motivation
      Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.

    Additional information on the Executive Core Qualifications is available at

    Technical Qualification(s) – Mandatory

    TQ-1: Experience and demonstrated ability in leading Information Technology (IT) with a focus on critical infrastructure protection (physical and cyber) specialty areas such as, policy and planning; IT application software; operating systems; network services; data/knowledge management; systems administration; program management; acquisition planning; and customer support to effectively implement and execute an organization/agency’s IT technology policies and directives, particularly as they apply to infrastructure protection risk and vulnerability assessment IT-centric methodologies.

    TQ-2: Expert knowledge developing, implementing, and leveraging disparate IT architecture to improve access to infrastructure-related information, and overseeing IT systems that support infrastructure (physical and cyber) data collection and dissemination activities.

    Required Documents

    1.) Resume (5 pages max)

    2.) ECQ Narratives (2 pages max per ECQ)
    3.) TQ Narratives (3 pages max per TQ)


    You will be evaluated on the quality and extent of your total accomplishments, experience, and education. Your resume, ECQs and TQs will be evaluated by an SES rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The DHS Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority. Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur.

    Benefits and Other Info


    Working for The Department of Homeland Security offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more click here


    Relocation expenses WILL NOT be paid.

    A TOP SECRET/SCI security clearance is required if selected.

    Verteran Preference does not apply to the SES

    Probationary period: If selected, you will serve a one-year probationary period unless you previously completed the probationary period in the SES.

    1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

    DHS is an equal employment employer: Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.

    DHS provides reasonable accomodations to applicants with disabilities. If you need a reasonable accomodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accomodation will be made on a case-by-case basis.

    How To Apply


    To begin the application process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

    To apply for this position, you must provide a complete Application Package which includes:

    1. Your Resume (5 pages)

    2. ECQ narrative statements (2 pages max per ECQ)

    3. TQ narrative statements (3 pages max per TQ)

    4. A complete Online Questionnaire

    The complete Application Package must be submitted by 11:59 PM (EST) on Thursday, August 25, 2011.

    Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

    To fax supporting documents you are unable to upload, complete this cover page and the following Vacancy ID 516843. Fax your documents to 1-478-757-3144.

    If you cannot apply online:

    1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire ,
    2. Print this 1203FX form to provide your response to the occupational questionnaire
    3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


    1.) Resume (5 Pages max)
    ECQ narrative statements (2 Pages per ECQ max)
    3.) TQ narrative statements (3 Pages per TQ max)
    4.) Completed online Occupational Questionnaire.


    Mary Dubose
    Phone: (202)357-8135
    Email: [email protected]
    Agency Information:
    Department of Homeland Security Headquarters
    Washington, DC 00000


    Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

    Instructions for answering the questions in the Occupational Questionnaire:

    If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

    Social Security Number

    Enter your Social Security Number. Providing your Social Security Number is voluntary, however we can not process your application without it.

    Vacancy Identification Number

    The Vacancy Identification Number is: 516843

    1. Title of Job

    Chief Technology Officer

    2. Biographic Data

    3. E-Mail Address

    4. Work Information

    5. Employment Availability

    6. Citizenship

    Are you a citizen of the United States?
    7. Background Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    8. Other Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    9. Languages

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    10. Lowest Grade

    Enter the lowest grade level (0000) you will accept.


    11. Miscellaneous Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    12. Special Knowledge

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    13. Test Location

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    14. Veteran Preference Claim

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    15. Dates of Active Duty – Military Service

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    16. Availability Date

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    17. Service Computation Date

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    18. Other Date Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    19. Job Preference

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    20. Occupational Specialties

    The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position. The specialty code for this position is:

    001 All Sources

    21. Geographic Availability

    The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are intrested and will accept employment. The location code for this position is:

    0003 Arlington, VA

    22. Transition Assistance Plan

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    23. Job Related Experience

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    24. Personal Background Information

    If you are applying by the OPM Form 1203-FX, leave this section blank.

    25. Occupational/Assessment Questions:

    1. Are you willing to take a drug test?

    A. Yes
    B. No

    2. Are you a current or former Career SES and your ECQs have been OPM/QRB approved, and have successfully completed a Career-SES probationary period?

    A. Yes
    B. No

    3. Have you graduated from an OPM approved SES Candidate Development Program?

    A. Yes
    B. No

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