JOB: Community Relations Specialist, Court Services & Offender Supervision Agency for DC

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    Patrick Fiorenza
    Participant

    Job Title: COMMUNITY RELATIONS SPECIALIST

    Department: Court Services & Offender Supervision Agency For DC

    Agency: Office of the Director

    Sub Agency: CSOSA, C/O AVUE Help Desk

    Job Announcement Number: CJP-11-089-DEU-CP


    SALARY RANGE:

    $74,872.00 – $115,742.00 /year

    OPEN PERIOD:

    Friday, July 29, 2011 to Friday, August 12, 2011

    SERIES & GRADE:

    GS-0301-12/13

    POSITION INFORMATION:

    Full Time Permanent – No time limit

    PROMOTION POTENTIAL:

    13

    DUTY LOCATIONS:

    01 vacancies – Washington, DC

    WHO MAY BE CONSIDERED:

    US citizens

    JOB SUMMARY:

    Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Court Services and Offender Supervision Agency applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on http://www.avuecentral.com/vacancy.html?ref=ZZHUC.

    KEY REQUIREMENTS:

    • See Other Information.

    Duties

    Additional Duty Location Info:

    01 vacancies – Washington, DC

    DUTIES:(The duties described reflect the full performance level of this position)

    The incumbent is the Community Relations Specialist and works to develop community outreach, support and public information programs and initiatives that are designed to facilitate community-oriented criminal justice supervision programs and designed to increase offender accountability, respond to community concerns and enhance public safety. The incumbent completes work to keep Agency leadership and members of the community apprised of the status of community relations programs, community responses, and community needs by tracking programs/initiatives’ progress, and by developing and submitting status reports.

    Develops community outreach, support and public information initiatives that are designed to facilitate community-oriented criminal justice supervision programs. These programs are designed to increase offender accountability, respond to community concerns and enhance public safety. Plans and/or supports committees, boards, symposia, or conferences. Facilitates the implementation of community-oriented supervision by planning community and committee meetings and representing the agency in other meetings with Federal, state, local and community officials, and community representatives. Directs activities of key groups that have a major impact on CSOSA.

    Performs work related to developing and maintaining relationships with stakeholders in various levels of government, private industry, and/or academic institutions to communicate and disseminate information about program mission and activities. Provides advice and guidance, including interpretations, opinions, or decisions, regarding programs or policies. Consultations involve assessment of program or policy conditions, phenomena, or anomalies. Prepares written and oral status reports to apprise supervisor of community response and community needs, and to respond to community concerns and program adjustments necessary to meet specific community priorities.

    Keeps CSOSA leadership and members of the community apprised of the status of programs, community responses, and community needs by tracking programs/initiatives’ progress, and by developing and submitting status reports. Assesses success of community relations programs, identifies problem areas and develops adjustments as necessary. Provides advice and guidance to resolve, implement, or manage program or policy issues that involve major areas of uncertainty in approach or methodology.

    Qualifications and Evaluations

    QUALIFICATIONS REQUIRED:

    KNOWLEDGE, SKILLS, AND ABILITIES:(The KSAs below may not apply at all grades)

    Skills in oral communications required to coordinate and advise on community outreach, support and public information initiatives that are designed to facilitate community-oriented criminal justice supervision programs designed to increase offender accountability, respond to community concerns and enhance public safety.

    Skills in written communications required to develop regulations and procedures to provide community outreach, support and public information initiatives that are designed to facilitate community-oriented criminal justice supervision programs designed to increase offender accountability, respond to community concerns and enhance public safety.

    Masters level knowledge of community outreach, support and public information initiatives that are designed to facilitate community-oriented criminal justice supervision programs designed to increase offender accountability, respond to community concerns and enhance public safety.

    Masters level knowledge of review and analysis of Community Relations and public affairs programs to review and analyze programs and keep Agency managers and members of the community apprised of the status of programs, community responses, and community needs by tracking programs/initiatives’ progress, and by developing and submitting status reports.

    Knowledge of pertinent laws, regulations, policies and precedents which affect the use of Community Relations program and related support resources. Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of Community Relations program operations.

    Skill in developing and making oral and written presentations designed to encourage members of the community government agency representatives, and law enforcement officials to adopt positions on various issues related to community supervision, facilitate partnering relationships, and to gain citizens’ trust and support for community-oriented supervision and community relations programs.

    MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:

    Grade 12: Qualifying experience for the GS-12 level includes one year of specialized experience at least equivalent to the GS-11 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position as a Community Relations Specialist. Specialized experience includes work as the Community Relations Specialist to develop community outreach, support and public information programs and initiatives that are designed to facilitate community-oriented criminal justice supervision programs and designed to increase offender accountability, respond to community concerns and enhance public safety. Specialized experience includes work to keep Agency leadership and members of the community apprised of the status of community relations programs, community responses, and community needs by tracking programs/initiatives’ progress, and by developing and submitting status reports.

    Grade 13: Qualifying experience for the GS-13 level includes one year of specialized experience at least equivalent to the GS-12 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.as a Community Relations Specialist. Specialized experience includes work as the Community Relations Specialist to develop community outreach, support and public information programs and initiatives that are designed to facilitate community-oriented criminal justice supervision programs and designed to increase offender accountability, respond to community concerns and enhance public safety. Specialized experience includes work to keep Agency leadership and members of the community apprised of the status of community relations programs, community responses, and community needs by tracking programs/initiatives’ progress, and by developing and submitting status reports.

    See Other Information for further requirements.

    HOW YOU WILL BE EVALUATED:

    You will be rated based on your qualifications for this position as evidenced by the education, experience and training you report relative to this position which shows that you possess the knowledges, skills and abilities required. Paid or unpaid experience will be considered.

    Benefits and Other Info

    BENEFITS:

    See Other Information.

    OTHER INFORMATION:

    A FEDERAL CAREER LIKE NO OTHER!!!

    Are you ready to increase public safety, prevent crimes, reduce recidivism, and support the fair administration of justice in close collaboration within the District of Columbia’s community? The Court Services and Offender Supervision Agency (CSOSA) has an opening for a Community Relations Specialist to join our dedicated team and gain invaluable experience working in the public interest to support the fair administration of justice. CSOSA presents our nation’s capital with a unique opportunity to create a new level of offender supervision, which in turn will provide a safer environment for our citizens.

    LOCATION: Court Services and Offender Supervision Agency (CSOSA), Office of Community Justice Programs, Office of Community Relations, Washington, DC.

    AGENCY BACKGROUND INFORMATION: If you would like to learn more about CSOSA, we encourage you to visit our website at http://www.csosa.gov.

    This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

    Bargaining Unit Status: Not Eligible

    Applicants must submit a complete application package that is received or postmarked by the closing date of this announcement.

    Basis of Rating: Agencies have a number of flexibilities in selecting candidates. The same pool of candidates may be referred to a variety of vacancies when a position is open continuously (no closing date) or when a specific position is announced. In order to maximize the number of ways in which an individual can be considered, your application may be rated under any of the three following methods:

    1. Category Rating Procedures – this method has been recommended to agencies for use as part of the President’s Memorandum on Hiring Process Improvement. In Category Rating, an agency will have no fewer than two rating categories – usually three. They may be named differently but are generally representative of the Most Highly Qualified, Well Qualified and Minimally Qualified. You will be placed in one of the categories based on your answers to the experience and ranking questions and other factors such as:

    -Breadth and scope of competencies/KSAs

    -Increased levels of difficulty or complexity of competencies/KSAs

    -Successful performance on the job

    -Level of the job

    With the exception of positions which are professional and scientific at the GS-09 (or equivalent) and above, qualified preference eligibles with a compensable service-connected disability of 30-percent or more (CPS) and those with a compensable service-connected disability of at least 10-percent but less than 30-percent (CP) move from the category in which they would otherwise be placed to the top of the highest quality category.

    For professional and scientific positions GS-09 (or equivalent) and above will be placed at the top of the category in which their rating otherwise places them.

    2. Numerical Rating Procedures – this method is commonly known as the “Rule of Three.” Candidates are ranked, based on their score on a structured questionnaire or combination of test scores, questionnaire, and other appropriate assessment methods. For positions which are not professional and scientific, GS-09 (or equivalent) and above, preference eligibles float to the top of the list, in order of preference – that is, compensably disabled preference eligibles first, followed by eligibles who are entitled to ten-point preference, and, subsequently, preference eligibles who have been awarded five additional points to their assessment scores.

    3. Direct Hire Authority – a few positions are covered by either an agency or government-wide direct hire authority. This means your application may not be scored at all – but all qualified candidates will be available for the selecting official to consider. Veteran Preference does not apply to these positions. There is no order in referrals to selecting officials. Candidates may be referred in alphabetical order, randomly, or by any other method which ensures that each candidate has an equal chance to be considered for selection.

    Generally, preference is granted to veterans who entered military service prior to October 14, 1976; or served on active duty during the period from August 2, 1990, through January 2, 1992, and who are otherwise eligible; or who served on active duty during the period beginning September 11, 2001, and ending on the last day of Operation Iraqi Freedom; or who have served in a military action for which they received a Campaign Badge or Expeditionary Medal. This includes the Armed Forces Expeditionary Medal (AFEM) awarded to those who participated in Operation Joint Endeavor or Operation Joint Guard. Also, you may be entitled to veterans’ preference if you are a disabled veteran; you have received a Purple Heart; you are the spouse or mother of a disabled veteran; or you are the widow, widower, or mother of a deceased veteran. You will need to submit a Standard Form (SF) 15 and proof of your claim. If you are claiming 5-point veterans’ preference, or you are applying for consideration under the Veteran Employment Opportunity Act or Veteran Readjustment Authority, attach a copy of your DD-214 “Certificate of Release or Discharge from Active Duty” or other proof of eligibility. If you are applying for consideration under the 30% or more Disabled Veteran Authority, you must attach a SF-15, “Application for 10-Point Veterans’ Preference” plus the proof required by that form.

    If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a “Notice of Personnel Action” (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

    Drug Testing: Appointment may be subject to random drug testing after selection.

    How to Apply: The primary method of applying for this vacancy is online via the Internet at http://www.avuedigitalservices.com/csosa/applicant.html. If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. If you are unable to apply online, you may call the contact phone number listed on this announcement to obtain a copy of the vacancy announcement, applicant qualification form (Form No. F-15566-AVUE), and instructions for completing the form. No other form of application will be accepted.

    Applicants submitting proof documents can electronically attach them, or scan and attach them, to the employment application. If this is not possible, copies of documents can be faxed to 253-573-9869, or mailed to the following address: CSOSA, c/o Avue Technologies Corporation, ATTN: Direct Services, 1145 Broadway Plaza, Suite 800, Tacoma, WA 98402. All faxed or mailed proof documents must be identified with applicant’s name and vacancy announcement number.

    Applications and supporting documents must be submitted by 11:59 p.m. Eastern Standard Time on the closing date of the announcement to receive consideration.

    Applicants who apply online will automatically receive email acknowledgement of receipt of their application.

    Applicants must submit a complete application package by the closing date of this announcement.

    EQUAL OPPORTUNITY EMPLOYER: Except where otherwise provided by law, there will be no discrimination because of color, race, religion, national origin, politics, marital status, disability, age, sex, sexual orientation, membership in an employee organization, or on the basis of personal favoritism.

    CSOSA is an Equal Opportunity Employer.

    REASONABLE ACCOMMODATIONS: Court Services and Offender Supervision Agency welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate those needs. If you need a reasonable accommodation for any part of the application and hiring process, please notify the CSOSA Office of Human Resources. The decision on granting reasonable accommodation will be on a case-by-case basis. The Agency is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Court Services and Offender Supervision Agency.

    Relocation Expenses: Relocation expenses are not authorized.

    A background security investigation will be required for all new hires. Appointment will be subject to the applicant’s successful completion of a background security investigation, drug testing, and favorable adjudication.

    Failure to successfully meet these requirements will be grounds for termination.

    Selective Service Registration: As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

    Direct Deposit: All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.

    U.S. Citizenship: Applicants must be U.S. citizens or nationals.

    Applicants must meet all qualification requirements by the closing date of this announcement.

    Generally, preference is granted to veterans who entered military service prior to October 14, 1976; or served on active duty during the period from August 2, 1990, through January 2, 1992, and who are otherwise eligible; or who served on active duty during the period beginning September 11, 2001, and ending on the last day of Operation Iraqi Freedom; or who have served in a military action for which they received a Campaign Badge or Expeditionary Medal. This includes the Armed Forces Expeditionary Medal (AFEM) awarded to those who participated in Operation Joint Endeavor or Operation Joint Guard. Also, you may be entitled to veterans’ preference if you are a disabled veteran; you have received a Purple Heart; you are the spouse or mother of a disabled veteran; or you are the widow, widower, or mother of a deceased veteran. You will need to submit a Standard Form (SF) 15 and proof of your claim.

    If you are claiming 5-point veterans’ preference, or you are applying for consideration under the Veteran Employment Opportunity Act or Veteran Readjustment Authority, you must attach a copy of your DD-214 “Certificate of Release or Discharge from Active Duty” or other proof of eligibility. If you are applying for consideration under the 30% or more Disabled Veteran Authority, you must attach a SF-15, “Application for 10-Point Veterans’ Preference” plus the proof required by that form.

    If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level of the crediting plan for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a “Notice of Personnel Action” (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

    How To Apply

    HOW TO APPLY:

    Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Court Services and Offender Supervision Agency applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on http://www.avuecentral.com/vacancy.html?ref=ZZHUC.

    REQUIRED DOCUMENTS:

    See Other Information.

    AGENCY CONTACT INFO:

    Joe Avue at AVUE Help Desk
    Phone: 253-573-1877 Ext 209
    Fax: 253-573=-9869
    Email: [email protected]
    Agency Information:
    CSOSA
    1145 Broadway Plaza
    Suite 800
    Tacoma, Washington 98402
    US
    Fax: 253-573=-9869

    WHAT TO EXPECT NEXT:

    You will be rated based on your qualifications for this position as evidenced by the education, experience and training you report relative to this position which shows that you possess the knowledges, skills and abilities required. Paid or unpaid experience will be considered.

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