JOB: Director of Innovation & Application Development, City of Baltimore

Home Forums Job Openings JOB: Director of Innovation & Application Development, City of Baltimore

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    Patrick Fiorenza

    Job Description

    The City of Baltimore Mayor’s Office of Information Technology is seeking highly qualified, results-oriented professional to serve as Director, Innovation & Application Developement in the Mayor’s Office.

    The primary expectation of this role is to be innovative and drive a organization through innovative and creative transformational initiatives leveraging new and emerging technology with a strong focus on citizen engagement.

    Job Duties

    Management and Leadership

    • Manage and direct the operational environments to ensure efficient service to users by directing new software application implementations and upgrades for the City of Baltimore.
    • Communicates and coordinates with other IT teams, business leadership, and project managers to ensure appropriate integration of processes and modules across the enterprise including application stability and data integrity.
    • Oversees, defines and monitors critical path activities and resolves issues or escalates issues to the Deputy CIO as needed.
    • Manages many software development and deployment projects and also acts as the service manager for production applications, managing all maintenance and software life.
    • Directs the daily operations by monitoring, assigning, reviewing, approving and evaluating work of subordinates.
    • Responsible for training, hiring, firing, disciplining, promotions, and performance management of subordinate staff.

    Planning and Implementation

    • Plans and coordinates the operation, implementation and maintenance of City-wide Enterprise application systems of Baltimore City government, including the development of internet and intranet applications, Enterprise applications development, and design and technical support.
    • Conducts client needs assessments and coordinates contract and vendor services related to enterprise application services.
    • Monitoring implementation and upgrade schedules, allocating and scheduling staff, overseeing budgets and ensuring efficient day-to-day operation of the division.
    • Provides overall direction and integration strategies for new and existing applications, develops business strategies and defines business requirements for the division.

    • Leads development efforts for new application systems from inception to implementation and maintains and enhances existing applications. Oversees the planning, integration and maintenance of hardware and software for supporting client server applications for City user-agencies.

    Communication and Project Management

    • Communicate effectively with internal and external parties at various management levels concerning application development, scheduling of project phases, and related application service projects.​

    Desired Skills & Experience

    Knowledge, Skills and Abilities

    • Knowledge and experience in programming langugage and SQL Server
    • Knowledge of Reporting Tools and Databases such as MS SQL/SVR, MS-SQL Reporting Services, Oracle, Business Objects, Hyperion, SAS, and/or other tools applicable for public sector and large organizations.
    • Excellent working knowledge and skills with Microsoft Office Products including Access, Microsoft Visio, and Microsoft Project.
    • Extensive knowledge of business issues and processes as well as IT resources and enabling technologies.

    • Ability to communicate effectively, both orally and in writing.

    • Ability to research and implement strategies to streamline application processes with automated solutions.

    • Ability to evaluate new applications to determine implementation impacts and issues.

    • Ability to work closely with customers and staff to identify automated solutions to meet business needs, including directing the definition, development or acquisition, and implementation of automated systems to support the functional areas.​
    • Knowledge of the principles, practices and procedures of management and administration.

    A bachelor’s degree from an accredited college or university in Computer Science or related field and minimum of three years of professional experience in application development management.

    An equivalent combination of education and/or experience may be acceptable.

    Company Description

    Stephanie Rawlings-Blake was sworn in as Baltimore’s 49th Mayor on February 4, 2010. As the Mayor, Rawlings-Blake is the Chief Executive Officer of a municipal corporation with 14,219 authorized positions, an annual operating budget of $2.2 billion, and a capital budget of $673.8 million. Baltimore is a full-service City, which includes ownership and operation of a municipal water utility not only serving the City but several adjacent counties as well, distributing water to 1.8 million customers. With a population of over 640,000 residents, Baltimore is the nation’s 20th largest city.

    The City has 18 agencies/departments, and 8 quasi-agencies for which operating funds are budgeted by the Mayor and City Council as seen in the organization chart below.

    The Mayor’s Office of Information Technology (MOIT) is responsible for deploying, utilizing, and leveraging information technology to enhance productivity, broaden the capabilities, and reduce the operating costs of Baltimore City government.

    MOIT is tasked with providing and performing the following six Information Technology services:

    • Delivering information technology leadership to the entire City, with specific counsel to the Mayor, Board of Estimates, and other executive staff;
    • Maintain enterprise-wide systems (e.g., networking, email, Web access, etc.) in support of City government operations;
    • Develop and maintain a robust, flexible, and secure information technology infrastructure which supports both centralized and distributed computing;
    • Develop, purchase, or deploy a comprehensive and diverse suite of both off-the-shelf and self-developed application programs covering financial management, payroll and human resources, real property, water/wastewater and other billing systems, GIS, elections, and other subsidiary and specialized systems;
    • Provide instruction, consultation, guidance, and assistance to City agencies in all facets of information technology deployment; and
    • Maintain operation of the City’s 311 One Call and Dispatch Center, which operates 365 days per year.

    Additional Information

    August 9, 2011
    Information Technology
    Government Administration
    $77,200 – $121,400
    Job ID:

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