JOB: Information Technology Specialist, Department of Homeland Security

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    Patrick Fiorenza

    Job Title: Information Technology Specialist (Information Security)

    Department: Department Of Homeland Security

    Agency: Immigration and Customs Enforcement

    Job Announcement Number: LAG-CIO-474598-MA-086


    $41,563.00 – $129,517.00 /year


    Monday, July 18, 2011 to Wednesday, January 18, 2012




    Full Time Career/Career Conditional


    Multiple duty locations – click here for more info


    United States Citizens


    This is a key position within the Immigration and Customs Enforcement Service (ICE). ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

    ICE utilizes the government’s second largest cadre of law enforcement officers to ensure our nation’s economic, transportation and infrastructure security. ICE enforces immigration and customs laws and protects federal facilities. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation’s borders.

    Who May Apply: United States Citizens

    Organizational Location: This position is located in the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of the Chief Information Officer (OCIO), Various Divisions and/or Branches, located in various locations throughout the United States.

    Relocation Expenses: Relocation expenses will not be paid.

    Salary: The salary shown reflects the base salary rate without locality pay. Salaries vary by geographic location. The following link displays the pay tables by geographic area:

    Note: This is a Public Notice DIRECT HIRE announcement that is an appointing (hiring) authority that the Office of Personnel Management (OPM) can give to Federal agencies for filling vacancies when a critical hiring need or severe shortage of candidates exists. A Direct-Hire Authority (DHA) enables an agency to hire, after public notice is given, any qualified applicant without regard to 5 U.S.C. 3309-3318, 5 CFR part 211, or 5 CFR part 337, subpart A. A DHA expedites hiring by eliminating competitive rating and ranking, veterans’ preference, and “rule of three” procedures.

    This announcement will be used to establish an inventory of applicants interested in a career as an Information Technology Specialist (Information Security). This inventory of applicants will be used to fill vacancies within the Office of the Chief Information Officer, Immigration and Customs Enforcement, Department of Homeland Security. This inventory of applicants will be used on a as-needed basis. Applicants are encouraged to apply early in order to maximize their opportunity for consideration. This announcement will be used to fill positions nationwide, but the majority of vacancies will occur in the Washington, D.C. area. The career ladder of these positions will vary depending on duties and locations. Some positions will not have a career ladder beyond GS-12 or GS-13.

    One or more positions may be filled using this vacancy announcement.


    • U.S. Citizenship
    • Ability to pass background investigation and drug screen for fed employment
    • Relevant Experience (see Qualifications and Evaluations Tab)
    • Complete Application Package (see How to Apply Tab)
    • Males born after 12/31/59 must certify registration with Selective Service


    Additional Duty Location Info:

    1 vacancy – JACKSONVILLE, FL; 1 vacancy – MIAMI, FL; 1 vacancy – ORLANDO, FL; 1 vacancy – TAMPA, FL; 1 vacancy – ST. THOMAS, VI; 1 vacancy – ATLANTA, GA; 1 vacancy – FT. BENNING, GA; 1 vacancy – GLYNCO, GA; 1 vacancy – CHICAGO, IL; 1 vacancy – HONOLULU, HI; 1 vacancy – ARLINGTON, VA; 1 vacancy – FAIRFAX, VA; 1 vacancy – NORFOLK, VA; 1 vacancy – CHARLESTON, SC; 1 vacancy – SAN JUAN, PR; 1 vacancy – WEST JORDAN, UT; 1 vacancy – BALTIMORE, MD; 1 vacancy – SUITLAND, MD; 1 vacancy – OMAHA, NE; 1 vacancy – LAS VEGAS, NV; 1 vacancy – NEWARK, NJ; 1 vacancy – MANCHESTER, NH; 1 vacancy – CLEVELAND, OH; 1 vacancy – COLUMBUS, OH; 1 vacancy – ALTOONA, PA; 1 vacancy – PHILADELPHIA, PA; 1 vacancy – YORK, PA; 1 vacancy – SALT LAKE CITY, UT; 1 vacancy – FLORENCE, AZ; 1 vacancy – BOSTON, MA; 1 vacancy – BURLINGTON, MA; 1 vacancy – JENA, LA; 1 vacancy – DETROIT, MI; 1 vacancy – INDIANAPOLIS, IN; 1 vacancy – NEW ORLEANS, LA; 1 vacancy – OAKDALE, LA; 1 vacancy – BATTLE CREEK, MI; 1 vacancy – BLOOMINGTON, MN; 1 vacancy – KANSAS CITY, MO; 1 vacancy – HELENA, MT; 1 vacancy – ALBUQUERQUE, NM; 1 vacancy – BAKERSFIELD, CA; 1 vacancy – EL CENTRO, CA; 1 vacancy – IMPERIAL, CA; 1 vacancy – LAGUNA NIGUEL, CA; 1 vacancy – LONG BEACH, CA; 1 vacancy – LOS ANGELES, CA; 1 vacancy – SACRAMENTO, CA; 1 vacancy – SAN BERNARDINO, CA; 1 vacancy – SAN DIEGO, CA; 1 vacancy – SAN FRANCISCO, CA; 1 vacancy – SAN JOSE, CA; 1 vacancy – SANTA ANA, CA; 1 vacancy – CHATTANOOGA, TN; 1 vacancy – NASHVILLE, TN; 1 vacancy – BIG SPRING, TX; 1 vacancy – DALLAS, TX; 1 vacancy – EL PASO, TX; 1 vacancy – HARLINGEN, TX; 1 vacancy – HOUSTON, TX; 1 vacancy – LAREDO, TX; 1 vacancy – PEARSALL, TX; 1 vacancy – PORT ISABEL, TX; 1 vacancy – RAYMONDVILLE, TX; 1 vacancy – SAN ANTONIO, TX; 1 vacancy – TAYLOR, TX; 1 vacancy – WEST PALM, FL; 1 vacancy – HAGATNA, GU; 1 vacancy – PORTLAND, ME; 1 vacancy – Cary, NC; 1 vacancy – ST LOUIS, MO; 1 vacancy – MOBILE, AL; 1 vacancy – DENVER, CO; 1 vacancy – HARTFORD, CT; 1 vacancy – LORTON, VA; 1 vacancy – SPRINGFIELD, VA; 1 vacancy – BLAINE, WA; 1 vacancy – PHOENIX, AZ; 1 vacancy – TUCSON, AZ; 1 vacancy – LOUISVILLE, KY; 1 vacancy – BATAVIA, NY; 1 vacancy – BUFFALO, NY; 1 vacancy – NEW YORK, NY; 1 vacancy – CHARLOTTE, NC; 1 vacancy – OKLAHOMA CITY, OK; 1 vacancy – SEATTLE, WA; 1 vacancy – SPOKANE, WA; 1 vacancy – YAKIMA, WA; 1 vacancy – WILLISTON, VT; 1 vacancy – PORTLAND, OR; 1 vacancy – FORT SMITH, AR; 1 vacancy – WASHINGTON, DC

    As an Information Technology Specialist (Information Security) working as a project manager for the Office of the Chief Information Officer, Immigration and Customs Enforcement (ICE), within the Department of Homeland Security. You will lead projects and initiatives designed to assure that information is managed in full compliance with the requirements of the Federal Information Security Management Act (FISMA) and related Federal government information system security requirements. Specifically, you will:

    • work with specific business customers to determine, develop, support, the information management aspects of ICE systems to support client needs;
    • identify/create sources of information and developing plans to overcome technical, cultural and administrative barriers to store, access and retrieve data;
    • manage critical projects to support law enforcement clients and agencies;
    • work closely with IT staff and with program component executives to implement business aspects of law enforcement projects in mission-critical areas;
    • manage mid to large size IT projects that address the needs of law enforcement clients including: requirements gathering, planning, budgeting, scheduling, developing, testing, implementing, and debriefing;
    • demonstrate leadership and initiative on multi-disciplined teams comprised of employees augmented by contractor staff;
    • ensure the security aspects of both data and systems and will as such be part of an interdivisional initiative to certify compliance with security standards while enhancing IT capabilities and access to data;
    • participate in multi agency working groups or task forces;
    • work with contractor staff on the development, installation, system integration and configuration, testing and acceptance, preventative maintenance and troubleshooting, end user assistance and training, information security, and system and database administration;
    • understand information technology concepts, principles, and methods including requirements analysis, and systems life cycle development and configuration management, sufficient to plan and carry out difficult, complex, parallel assignments;
    • develop new methods, approaches, and procedures that meet current and future requirements of the user community;
    • develop principles, methods, and techniques of IT project planning, management, monitoring, and evaluation.
    • monitor and execute contracts and possess an underanding the duties and responsibilities of the COTR;
    • develop projected budgets (near and long term);
    • conduct user surveys and studies, evaluate procedures and computer specificationsl;
    • ensure that projects are completed correctly and within budget constraints;
    • provide advice and consultation to senior management officials concerning the effective use and management of computer systems and databases;
    • coordinate activities with a variety of entities such as various federal agencies and private institutions involved in IT work;
    • planning annual IT conferences for information sharing;
    • contribute to a major modernization effort to revamp the ICE automation environment and enhance its support for the DHS mission;
    • perform duties that involve a wide range of IT initiatives and management activities that extend or apply to major components or to a larger organization;
    • additionally, you will be responsible for project planning and execution, capital planning, investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture and infrastructure planning.

    Qualifications and Evaluations


    You qualify at the GS-09 level if you possess one (1) year of specialized experience equivalent to the GS-7 grade level performing duties such as:

    • applying commercial systems security products;
    • ability to demonstrate analytical reasoning and IT methods;
    • understanding of the interrelationships of multiple IT disciplines;
    • establish procedures to document technical methods and apply performance management.

    You qualify at the GS-11 level if you possess one (1) year of specialized experience equivalent to the GS-9 grade level performing duties such as:

    • providing input to position papers on IT issues such as the policy implications of new business strategies;
    • monitoring changes in legislation and organization guidance and policy for potential impact on IT policies;
    • monitoring state-of-the art IT developments;
    • reviewing contract proposals to acquire hardware, software, or IT services to determine whether they address business needs and comply with current policies.

    You qualify at the GS-12 level if you possess one (1) year of specialized experience equivalent to the GS-11 grade level performing duties such as:

    • resolving the most difficult IT information security systems involving a wide variety of different platforms, operating systems;
    • identifying and breaking down IT problems using structured problem resolution approaches;
    • working with network specialists, applications developers, and security specialists to prevent recurring IT problems.

    You qualify at the GS-13 level if you possess one (1) year of specialized experience equivalent to the GS-12 grade level performing duties such as:

    • providing technical guidance in designing, coding, testing, debugging and maintaining applications programs;
    • translating and interpreting functional requirements into applications programs;
    • testing, installing, implementing, documenting and maintaining software;
    • applying computer assisted software engineering tools to the design and development process.

    You qualify at the GS-14 level if you possess one (1) year of specialized experience equivalent to the GS-13 grade level performing duties such as:

    • experience coordinating the implementation of IT security programs across platforms;
    • establishing IT vulnerability reporting criteria;
    • evaluating IT security incident response policies;
    • identifying the need for IT security changes based on new technologies or threats;
    • instituting measures to ensure IT security awareness/compliance;
    • reviewing proposed new systems/networks/software for potential IT security risks;
    • resolving IT integration security issues.

    You qualify at the GS-15 level if you possess one (1) year of specialized experience equivalent to the GS-14 grade level performing duties such as:

    • directing the implementation of higher-level security requirements such as those resulting from new laws, regulations, or Presidential directives;
    • defining the scope and level of detail for security plans and policies applicable to the security program;
    • planning and coordinating the development of specifications to meet security requirements at the agency level;
    • developing long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT systems violations;
    • leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities.

    Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

    Educational Substitutions:

    GS-09: You may substitute a Master’s degree or 2 full years of graduate education in a qualifying field or a J.D. or L.L.B. degree for the experience required at the GS-9 grade level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. (A course of study in the natural or social sciences, engineering, or military science is qualifying.) Check with your school or university to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

    GS-11: You may substitute successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree for the experience required at the GS-11 level. This education must have been obtained from an accredited college or university and demonstrate the skills needed to do the work. A course of study in the natural or social sciences, engineering, or military science is qualifying. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester hours or 81 quarter hours. Appropriate combinations of successfully completed post-high school education and experience also may be used to meet the total qualification requirements for the GS-9 and 11 grade levels.


    Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

    Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

    Proof of Education: If basing your qualifications on education, you must submit transcripts or list of college courses, with credit hours, major(s) and grade point average or class ranking. (Prior to appointment, an official college transcript will be required.) This education must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education.


    We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: Attention to Detail, Customer Service, Oral and Written Communication, Problem Solving and Accountability.

    Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100. Those applicants who score the highest will be referred to the hiring manager and may be called for an interview.

    ICTAP/CTAP Eligibles: If you have never worked for the federal government, you are not ICTAP/CTAP eligible. Information about ICTAP or CTAP eligibility is on the OPM’s Career Transition Resources website at To be considered well qualified under ICTAP/CTAP you must earn a score of 85 or above on the rating criteria developed for this position.

    Veterans: Certain veterans may receive an additional 5 or 10 points to their numerical score on the Assessment Questionnaire. To determine whether you qualify for veterans’ preference, please see:

    Benefits and Other Info


    Working for Immigration and Customs Enforcement offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at


    How To Apply


    To apply for this position, you need only submit a complete initial Application which includes:

    1. Your Résumé
    2. A complete Occupational Questionnaire
    3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

    The complete initial Application must be submitted by 11:59 PM (EST) on Wednesday, January 18, 2012.

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

    Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

    To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 474598. Fax your documents to 1-478-757-3144.

    If you cannot apply online:

    1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire

    2. Print this 1203FX form to provide your response to the occupational questionnaire, and
    3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


    • Resume showing relevant experience (education, training, and/or work experience; work experience should include job title, duties, employer’s name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
    • Proof of eligibility if applying for consideration under a priority selection program (e.g. ICTAP) or a special appointing authority.
    • List of college courses, with credit hours, major(s) and grade point average or class ranking, name and address of institution. Prior to appointment, an official college transcript will be required.

    Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the Wednesday, January 18, 2012 for further instructions.

    You must submit all required information by Wednesday, January 18, 2012. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide an email address, you may not be notified of the outcome of your application.


    HR Assistant
    Phone: (949)360-3058
    Email: [email protected]
    Agency Information:
    ICE Laguna Service Center
    24000 Avila Road 5th Floor
    Laguna Niguel, CA 92677


    Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJobs and Application Manager accounts throughout the process. We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

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