JOB: Taxpayer Services Representative – Idaho State Tax Commission

Home Forums Job Openings JOB: Taxpayer Services Representative – Idaho State Tax Commission

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    Stephanie Slade
    Participant

    Responsibilities

    • Assist taxpayers by answering inquiries concerning state and federal tax laws, rules, policies, and filing requirements
    • Advise taxpayers on appropriate use of tax forms, deductions, itemizations and schedules
    • Interview taxpayers to obtain necessary information to prepare or assist taxpayers in preparing tax returns and applying for permits
    • Research taxpayer accounts for status, refunds, errors, and transactions
    • Explain billings and notices
    • Collect tax payments and compute and apply or abate penalty and interest
    • Serve as liaison between taxpayer and Tax Commission for problem resolution

    Minimum Qualifications

    • Some knowledge of state and federal tax laws and rules.
    • Experience interpreting and/or explaining laws, rules and/or policies to customers on a daily basis; preparing business correspondence; using Internet for research; and using computer applications such as word processing.

    Desirable Qualifications

    • Some knowledge of the Idaho sales tax laws and rules.
    • Ability to speak fluently in Spanish and English.

    To learn more about this opening, visit https://labor.idaho.gov/dhr/ats/statejobs/jobannouncement.aspx?announcement_no=04348041889

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