Start with “Why change?” Change is expensive, dangerous and uncomfortable. The only thing more expensive, dangerous and uncomfortable than changing is not changing when necessary and trying to live with the results.
One key is first understanding our current mental model for how we work, and then fashioning a model that addresses how our work is changing. Repeatedly defining the best way to work makes the definition process easier, faster, and more valuable. The ability to create a new model when needed is a significant competitive advantage.
“It's my conviction that slight shifts in imagination have more impact...than major efforts at change.” Thomas Moore - SoulMates (Preface)... http://throughthebrowser.blogspot.com/2009/11/key-concepts-for-surviving.html