Open Role: Data Analyst @ GovDelivery, Saint Paul, MN

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    Tasha Hock
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    GovDelivery seeks a Data Analyst to contribute to our continued rapid growth. Building on the strong sales momentum of the company (Fast 50 winner, 2006 through 2010), this position will spearhead and establish a data analysis discipline within GovDelivery.

    The Data Analyst will source, compile and analyze data from GovDelivery production environment and relevant data from external platforms to provide data-guided business intelligence that drives decisions regarding client performance improvements, outreach strategies, marketing and high level business insights.

    Responsibilities

    § Develop a methodology and initially identify the Business Intelligence tool for mining, compiling and analyzing data from GovDelivery system and other databases

    § Work directly with technology team to determine frequency and method for extracting/importing data

    § Develop, produce and distribute client-facing reports that represent key performance metrics and client/subscriber behaviors related to usage trends; benchmark against clients with similar profiles; highlight opportunities to maximize GovDelivery and complimentary offerings

    § Produce executive facing analyses and reports representing client/subscriber behavior and identifying impact on the business, the product, target marketing and overall strategic direction

    § Collaborate with client-facing team members (Sales, Client Success Consultants) to determine frequency and distribution of reports for various client segments

    § Determine a method for providing on-demand and ad hoc report requests

    § Work directly with product and technology to understand the ever-expanding data and incorporate those into the overall reporting package

    The successful candidate will have

    § Enthusiasm and excitement for using data to help solve problems and simplify results for a wider audience

    § Impressive track record of data mining, transformation and analysis

    § Excitement for managing multiple simultaneous projects in a fast-paced environment

    § A passion for using problem solving skills within an analytical framework and a solid understanding of statistical analysis

    § Strong knowledge of SQL programming

    § Knowledge of database structure (Oracle preferred)

    § Proven success using Business Intelligence tools, such as SPSS, Cognos, Hyperion, etc

    § 3-5 years experience in an analyst role

    § BA/BS degree or equivalent in a quantitative field (psychology, economics, physics, mathematics, etc.)

    Additionally, the ideal candidate for this position will have many of the following:

    § Technical aptitude and experience working with SaaS applications

    § Familiarity with Web 2.0, social media and web interactive capabilities, including digital communication options (e-mail, SMS, RSS, etc)

    Compensation

    This position is critical to the success of our business and the compensation package will be tailored to the candidate commensurate with candidate’s experience and skills. Compensation will include base salary and performance-based incentives. Benefits include paid vacation and holidays, medical and dental plan, and matching 401(k).


    To apply for this position, send your resume to:

    GovDelivery, Inc.
    Attn: Human Resources
    408 St. Peter Street, Suite 600
    Saint Paul, MN 55102
    -or-
    [email protected]

    Location: Saint Paul, MN

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