Senior Program Officer/Senior Evaluation Officer

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    Gadi Ben-Yehuda

    Contractor Position:


    U.S. Department of State

    Bureau of International Information Programs (IIP)

    Office of Information Resources (IIP/IR)

    Senior Program Officer/Senior Evaluation Officer

    (Partnership Coordinator/Performance Measurement Specialist)


    The Office of Information Resources in the Bureau of International Information Programs (IIP/IR) is the Washington, D.C. headquarters for Information Resource Officers (IROs), Information Resource Centers (IRCs) and American Corners (ACs). IIP/IR’s information professionals provide centralized guidance and administrative support to these three entities and produce information tools to advance the Department of State’s public diplomacy objectives.


    The Under Secretary for Public Affairs and Public Diplomacy has funded IIP to set up a new division of American Centers/Places to help revitalize and expand the network of American centers across the world. IIP/IR will take the lead and the new division will be part of the IR office. It will work closely with selected overseas posts, OBO and DS to preserve and expand PD’s ability to engage the public outside of fortress embassies. The goal is to create American centers that can play an influential role in public diplomacy.

    Program Officer

    Job Description

    Perform a wide variety of duties related to identifying programs and partnerships related to American Spaces. Create a performance based model of public diplomacy platforms and partnerships, establish metrics to comply with Department of State R/PPR standards. Confirm and prioritize project plans and deliverables as agreed upon between the staff contractor and IIP COR and Office/Division supervisor (or Office Director or Deputy Director). Perform program performance measurement activities and manage data collections and requests related to IIP-funded and private sector programs. Serve as lead in leveraging American Spaces private sector and all-of- government partners in implementing scalable programs in public diplomacy platforms.

    Note: Contractor staff working in this position is expected to have access to the Department’s computer networks, information systems and networks, and data bases relevant to their duties.


    The ideal candidate would have the following qualifications:

    · Significant experience (three years, by the start of the BPA) of managing, multi-year, global, programs and developing performance measurements (at the bureau and office levels) for the Department or other federal agencies.

    · Experience in performance measurement, evaluation, surveying and general use of metrics to track organizational performance, progress and goal attainment.

    · Significant experience facilitating developing and promoting partnership opportunities requiring coordination with Department of State bureaus, other USG agencies, and public and private sectors.

    · Significant experience supporting multi-sector partnerships, outreach to business, NGOs, foundations, academic communities, and the creation of new partnerships.

    · Significant experience establishing and managing performance criteria for partner organizations, the Department or other federal agencies.

    · Experience coordinating/managing funding State Department projects and/or programs.

    · Have maintained the highest quality of work – as demonstrated through work (analysis, written reports, and other documents), articulating project direction, establishing guidelines, utilizing -preferred performance standards.

    · Demonstrated ability and experience in writing recommendations, policies, and guidance for relevant Senior Managers.

    · Demonstrated ability and experience in briefing Senior Managers on results of program evaluations, performance measurement activities.

    · Demonstrated experience on issues related to the Paper Reduction Act (PRA) and the approval process through the Department and/or other federal agencies and the Office of Management and Budget (OMB).

    · Demonstrated ability and experience in leading, supervising, and motivating others in a team setting, including collaboration with colleagues of all levels, both in Washington and overseas.

    · Demonstrated ability and experience conducting outreach and establishing intra-governmental and institutional linkages.

    · Demonstrated experience in providing a high degree of collaboration and cooperation within the Department and/or other office or agencies.

    · Demonstrated sufficient knowledge of administrative functions and pertinent laws, regulations, and procedures with respect to performance measurement.

    · Demonstrated skill and experience in communicating effectively, both orally and in writing, to a diverse audience, all stakeholders, vendors, grantees and sub-grantees and local organizations on the design, implementation and findings of program performance measurement.

    · Facility with standard software, including the complete Microsoft Office Suite (Word, Excel, Access, PowerPoint, SharePoint), and an ability to learn and work with other software, as well as database applications.

    · Excellent, timely and precise organizational skills and multi-tasking abilities.

    · Excellent critical and creative thinking and analytical skills.

    · Excellent written and oral communication skills.

    · Excellent ability to work independently, with minimal supervision, and multi-task in a high volume, fast-pace work environment.

    · Excellent ability to also have a flexible, team-oriented approach to work.

    · Excellent ability to build and maintain strong working relationships with colleagues.

    · Significant familiarity or direct experience in working for U.S. foreign affairs agencies and/or international organizations.

    · Significant familiarity or direct experience in working for the Department.

    · Ability to obtain and maintain a security clearance at the Secret level.

    · A Master’s Degree in a Social Science field relevant to this position is required; however, a PhD in a Social Science field is preferred.

    · A minimum of three (3) years of related professional work experience is required for this position.

    Period of Performance (POP)

    It is expected that the contractor personnel assigned to this BPA Call will begin work within 15 days after award date(s). The (initial) POP is for 12 months from the award date, from approximately 8/1/2010 to 7/31/2011.

    Options Periods, if applicable:

    Option Year/Period One: 12 months: Approximately 8/1/2011 to 7/31/2012

    Option Year/Period Two: 12 months: Approximately 8/1/2012 to 7/31/2013

    Option Year/Period Three: 12 months: Approximately 8/1/2013 to 7/31/2014

    Standard Work Hours

    The Department’s regular work hours are 8:15 a.m. to 5:00 p.m., Monday through Friday. Starting hours may range from 7:00 a.m. to 9:00 a.m. upon agreement between the BPA Call vendor, its contractor staff (the individual), the ECA supervisor, and the ECA COR.

    The contractor personnel assigned to this BPA Call will be expected to perform up to 40 hours per week for a total of 2000 hours within one year.

    Place of Performance

    The place of performance is a normal office setting located at State Department Annex 5 (SA-5), 2200 C Street, NW, Washington, D.C. 20037.

    Level of Performance Expected

    GS-15/10 = $74.51/hr or $154,980.80/year

    Clearance Required

    Contractor personnel assigned to this contract shall possess a security clearance at the Interim SECRET level prior to the start of the contract. This clearance is issued by the Defense Security Service commensurate with the level of access required. The clearance process can be initiated by ABBTECH Staffing. U.S. Citizenship Required

    Point of Contact

    Interested candidates should submit a resume to:

    Shelly Denton

    ABBTECH Staffing Services

    [email protected]

    Phone: 301-772-3370 x19; Fax: 301-772-3371.

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