Do you remember that one place you worked where everything just came together? Morale was good, people got along, you were happy to go in to work, smiles were exchanged, and your team was unstoppable!?
First Interstate Services Company. Leadership made it great. Mark Barmann met every person who worked for the company, shook their hand and told them how important they were to the success of the company. He attended training sessions to remind you that he expected you to take what you learned back to the office and put it into action. He told us he expected us to treat each other as customers and to provide the best customer service we could. I worked in a number of positions and a departments. It didn’t matter, it was all good. Everyone felt it. It all went away when Wells Fargo took them over and Mr. Barmann retired.