The State of Gov 2.0

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This topic contains 2 replies, has 2 voices, and was last updated by  Henry Brown 6 years, 6 months ago.

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  • #158154

    Henry Brown

    A study/survey by the University of Illinois

    Title: Civic Engagement and Local E-Government: Social Networking Comes of Age

    University of Illinois at Chicago College of Urban Planning and Public Affairs

    Karen Mossberger, Ph.D., [email protected]
    Department of Public Administration
    Yonghong Wu, Ph.D., [email protected]
    Department of Public Administration

    This study examined features on local government websites that could contribute to civic engagement, through 1) information about government and community, and 2) through interactive or participatory opportunities online. The research is based on content analysis of government websites in the 75 largest U.S. cities and 20 largest Illinois cities between March and the beginning of May 2011. Cities were ranked using a composite score with 94 criteria for council manager governments, and 90 for governments without city mangers. In an earlier 2009 study, cities were scored on 78 items if they had a city manager and on 74 otherwise. We discuss the main results for the 2011 study (with cities ranked on 90-94 measures), and then assess changes between 2009 and 2011. To accurately describe these changes over the twoyear period, we compare city scores and rankings only on the original 74-78 criteria for 2009 and 2011. This comparison demonstrates that there has been some change overall in the two years, mostly because cities that were further behind have moved up in the ranking. While social networking was the category with the most change, local government websites have improved slightly in a few other areas, such as information on government organization nationally, and in policy and neighborhood information in Illinois.

  • #158159

    Henry Brown

    Blog commentary from Gartner blogger Andrea Di Maio

    Web Site Ranking of US Cities Suggests that Gov 2.0 May Be Stalling

    The University of Illinois published an interesting report about Civic Engagement and Local E-Government: Social Networking Comes of Age, where 75 largest US cities and 20 largest Illinois cities are ranked by how good their web sites are at providing information services and participation to residents.

    The same study had been conducted two years ago, and the report provides a detailed comparison with earlier results and describes how he evaluation grid has changed in 2011 to reflect more recent trends.

    The top ranking cities (New York and Seattle on a tie) are no surprise, and other active gov2.0 cities such as San Francisco and Portland are in the top tier (respectively 5th and 4th), while Chicago or LA tend to lag behind compared to their size and relevance. There are also smaller cities, such as Virginia Beach (ranked 2nd), that show better progress than many larger ones.

  • #158157

    Josh Folk

    In follow up to this, here’s great video interview with Karen Mossberger and the Chicago mayor’s social media director discussing what the Emanuel administration doing to boost the city’s standing.’s-social-media-savvy

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