January 15, 2009 at 4:29 pm #65054
January 28, 2009 at 2:22 am #65173
I would recommend the best way to start is to read The World is Flat by Thomas L. Friedman and Groundswell by Charlene Lei and Josh Bernoff. I think these are both good ways to get started in social media and understand some of fundamentals on how and why. The video that I find really helps people understand what Web 2.0 is, is Shift Happens . I have this as required viewing before you can attend my Social Media 101, Social Networking 101 or Web 2.0 Fundamentals briefings. I actually have an annual list of recommended and required reading that I publish on my internal blog to help people learn more about social media and it’s use. There are a million other good sources of information, but at a minimum this is a good place to start. I’m sure others will have some additional input….
January 28, 2009 at 3:45 am #65171
Cluetrain Manifesto, Wikinomics, Groundswell, Here Comes Everybody, NAPA Collaboration Project, Drapeau’s Mashable columns, and of course GovLoop 🙂
January 28, 2009 at 3:48 am #65169
The Future of Work – not gov-specific, but applies. Someone here recommended it – incredible book on the effect of lowered communication costs in large orgs.
January 28, 2009 at 5:38 am #65167
Based on these responses, I have a lot of reading in front of me.
January 29, 2009 at 2:52 am #65165
January 29, 2009 at 8:52 pm #65163
Additional to the ones here I would also go for
Books: Everything is Miscellaneous by David Weinberger. the Big Switch by Nicholas Carr
Blogs: RoughType, ReadWriteWeb, web20blog, Headshift, ConfusedofCalcutta, (plus many of the twitterers from the below spreadsheet)
Twitter: http://spreadsheets.google.com/ccc?key=pdLhBVPD_l1fdLLxAmoTHCg (btw Twitter does not make sense until you follow a lot of interesting people)
January 29, 2009 at 11:25 pm #65161
Everything is Miscellaneous is an excellent read!
January 30, 2009 at 12:41 am #65159
So many…. but it’s really interesting to see what others think seminal…
Here’s a short list of recent reads (all books) I found to be very thought provoking:
1. The 5000 Year Leap by W. Cleon Skousen
2. The Art of Victory by Gregory R. Copley
3. Economic Facts and Fallacies by Thomas Sowell
4. Group Genius by Keith Sawyer
5. Blink (and Tipping Point too) by Malcolm Gladwell
6. Hesselbein on Leadership by Frances Hesselbein
7. Bad Leadership by Barbara Kellerman
8. The Art of Orginal Thinking by Jan Phillips
January 30, 2009 at 2:33 pm #65157
“Bad Leadership” is a great book ~ its good to know what not to do…
February 1, 2009 at 4:48 am #65155
I would consider the following books:
Web 2.0: A Strategy Guide (Amy Shuen – preface by Tim O’Reilly)
Wikinomics (Don Tapscott and Anthony D. Williams)
The Long Tail (Chris Anderson)
Wikipatterns (Steward Mader)
Crowdsourcing (Jeff Howe)
OTHER ONLINE READS:
A Primer in Social Media. SmashLabs. March 2008. Link: http://www.smashlab.com/files/primer_in_social_media.pdf
AT&T (2008). The Business Impacts of Social Networking. Link: http://d.scribd.com/docs/6m0dty52hrze4orgqpy.pdf
Change your world or the world will change you. The future of collaborative government and Web 2.0. Deloitte. Link: http://www.deloitte.com/ dtt/article/0,1002,cid=199524,00.html
Government and Social Media. Office of Citizen Services. U.S. General Services Administration. March 2008. Link: http://www.usa.gov/webcontent/technology/other_tech.shtml
Osimo, David, (2008). Web 2.0 in Government. Why and How? JRC Scientific and Technical Reports. Link: http://d.scribd.com/docs/1y7dndvtis89d74u4b90.pdf
Gartner. (Oct. 2008). Gartner Says Citizen Social Networks Will Complement, and May Replace, Some Government Functions. Gartner’s Analysts Explore Social Networking Impact on Government at Gartner Symposium/ITxpo November 3-7, 2008 in Cannes, France.
Chang, Ai-Mei & Kannan, P. K., (2008). Leveraging Web 2.0 in Government. IBM Center for The Business in Government. Link: http://d.scribd.com/docs/ppfspfjhut9ysygm6ia.pdf
Rebooting America- Ideas for Redesigning American Democracy for the Internet Age. Creative Commons. Personal Democracy Press. Copyright 2008. Retrieved on January 3, 2009 from http://rebooting.personaldemocracy.com/files/Rebooting_America.pdf
UN E-Government Survey 2008. From E-Government to Connected Governance. Department of Economic and Social Affairs. Division for Public Administration and Development Management. http://www.unpan.org. Retrieved from Scribd on January 3, 2009 from http://d.scribd.com/docs/1eodcqwyyfpl4udn7n8t.pdf
Real Life. Live. When Government Acts More Like The People It Serves. Center for Digital Government. 2008 eRepublic. California. http://www.centerdigitalgov.com. Retrieved from Scribd on January 3, 2008 from http://d.scribd.com/docs/210pr31tl8mgxt3w9ja6.pdf
February 18, 2009 at 8:39 am #65153
Has anyone read the following book:
Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy
(Rowman & Littlefield Publishers, January 2005) by William D. Eggers
This site (http://www.experientia.com/edemocracy/book-government-20/) says the following:
“A well-written, lively, optimistic book that calls for the transformation of technology in government from lipstick on a bulldog to total information awareness. This book is proactive in nature (see what these governments are really doing), does not call for a wholesale and costly transformation, and employs a subtle shaming of those governments that have not yet joined the 21st century. William Eggers’s argument, conservative in nature, states that the world of politics would quickly and markedly benefit from this digital transformation in terms of a fiscal payoff, but a more profound change would result as governments become more transparent, more democratic, and more efficient.”
February 18, 2009 at 8:52 am #65151
Adriel Hampton posted these links for two great whitepapers on Web 2.0 intended to bring people up to speed. I want to share them here in this forum so they don’t get missed (sorry, I don’t know how to cross-link yet):
Government 2.0 – Transforming Government and Governance for the Twenty-First Century: http://www.collaborationproject.org/download/attachments/3801180/Gov_Transforming.pdf?version=1
February 20, 2009 at 5:13 am #65149
Reporting this from another thread:
by Henry Brown on February 19, 2009 at 6:00am
Add as Friend View Henry Brown’s blog
A quick review from: http://freegovinfo.info/node/2434
An interesting new white paper contrasts “Public Media 1.0” (public broadcasting, cable access, nonprofit satellite set-asides) with “Public Media 2.0” (multiplatform, participatory, centered around informing and mobilizing networks of engaged users). It says that “the individual user has moved from being an anonymous part of a mass to being the center of the media picture.”
Title: Public Media 2.0: Dynamic, Engaged Publics
Jessica Clark Director, Future of Public Media Project
Pat Aufderheide Director, Center for Social Media
Public broadcasting, newspapers, magazines, and network newscasts have all played a central role in our democracy, informing citizens and guiding public conversation. But the top-down dissemination technologies that supported them are being supplanted by an open, many-to-many networked media environment. What platforms, standards, and practices will replace or transform legacy public media?
This white paper lays out an expanded vision for “public media 2.0” that places engaged publics at its core, showcasing innovative experiments from its “first two minutes,” and revealing related trends, stakeholders, and policies. Public media 2.0 may look and function differently, but it will share the same goals as the projects that preceded it: educating, informing, and mobilizing its users.
Multiplatform, participatory, and digital, public media 2.0 will be an essential feature of truly democratic public life from here on in. And it’ll be media both for and by the public. The grassroots mobilization around the 2008 electoral campaign is just one signal of how digital tools for making and sharing media open up new opportunities for civic engagement.
But public media 2.0 won’t happen by accident, or for free. The same bottom-line logic that runs media today will run tomorrow’s media as well. If we’re going to have media for vibrant democratic culture, we have to plan for it, try it out, show people that it matters, and build new constituencies to invest in it.
The first and crucial step is to embrace the participatory—the feature that has also been most disruptive of current media models. We also need standards and metrics to define truly meaningful participation in media for public life. And we need policies, initiatives, and sustainable financial models that can turn today’s assets and experiments into tomorrow’s tried-and-true public media.
Public media stakeholders, especially such trusted institutions as public broadcasting, need to take leadership in creating a true public investment in public media 2.0.
February 25, 2009 at 1:14 pm #65147
Naomi A. WilliamsParticipant
I’ll have to check out “Bad Leadership”.
February 25, 2009 at 9:54 pm #65145
Nicole Auer McGeeParticipant
Another IBM Center for the Business of Government: “The Blogging Revolution: Government in the Age of Web 2.0”
February 26, 2009 at 3:29 am #65143
For better appreciation and understanding of future voters and policy makers:
Millennial Makeover – MySpace, YouTube & the Futue of American Politics
Morley Winograd and Michael Hais
Two books by Cass R. Sustein:
February 26, 2009 at 2:47 pm #65141
Jeff Jarvis’ “What Would Google Do” ;
McKinsey Quarterly (http://www.mckinseyquarterly.com/business_technology) – short article entitled “Six Ways to Make Web 2.0 Work” (Feb 2009);
Nov 2007 White Paper “Gov2.0: Transforming Government and Governance for the Twenty First Century” by Don Tapscott, Anthony Williams and Dan Herman.
February 26, 2009 at 11:29 pm #65139
A bit more consolidated:
* Cluetrain Manifesto by Christopher Locke, Rick Levine, Doc Searls, and David Weinberger (1999)
* The Tipping Point by Malcolm Gladwell (2002)
* The Future of Work by by Thomas W. Malone (2004)
* The Long Tail by Chris Anderson (2004)
* The World is Flat by Thomas L. Friedman (2006)
* Everything is Miscellaneous by David Weinberger (2007)
* Groundswell by Charlene Lei and Josh Bernoff (2008)
* Wikinomics by Don Tapscott and Anthony D. Williams (2008)
* Crowdsourcing by Jeff Howe (2008)
Why not add podcasts, e.g.
Kojo Nnamdi Show: Tech Tuesday podcast on Social Networking: Hazards and Opportunities (MPEG Layer 3 Audio, 24.1 MB)
February 27, 2009 at 6:33 pm #65137
Great contributions, and I’ll follow through to bring together all the contributions back to the top in one posting.
I agree with your suggestion to open up open up this question for important reads in any format including Books, Whitepapers, Websites, PodCasts, Videocasts, and Gov 2.0-related Blogs,etc.
February 27, 2009 at 10:28 pm #65135
March 1, 2009 at 4:18 am #65133
“Grown Up Digital” – Dan Tapscott (2009)
In the process of reading this book, a followup to “Growing Up Digital” also by Dan Tapscott.
There is an entire chapter devoted to Citizen 2.0 titled “The Net Generation and Democracy” subtitle “Obama, Social Networks, and Citizen Engagement”
Interesting read, still working my way through it, makes some enlightening points, tries to dispel some myths about the Net Generation.
March 1, 2009 at 9:25 pm #65130
I’ve consolidated all the great suggestions in the attached document which I’ll continue to update as more suggestions come in. Thank you to everyone for their contributions.
March 1, 2009 at 11:26 pm #65128
webcontent.gov showcases all the existing initiatives on social media by agencies
March 2, 2009 at 4:12 am #65126
March 3, 2009 at 3:08 pm #65124
Hi Lovisa – I’m interested in watching the Shift Happens video you recommend…do you have a link for it?
March 3, 2009 at 5:06 pm #65122
Found this site not long ago, it is one of my favourites. Thanks for posting.
March 3, 2009 at 8:06 pm #65120
Thank you, Chris, this is perfect! You just saved me lots of time.
March 17, 2009 at 3:35 am #65118
thank you for this link. I’m trying to lead an initiative to apply Web 2.0 to the PHS Corps and was wondering if any other federal agencies have actually implemented anything yet. I will definitely reference this information when I come time to brief the Corps senior leadership.
March 18, 2009 at 4:05 am #65116
March 18, 2009 at 4:51 am #65114
Great idea, Jeffrey, a reading list would be a great addition to the wiki!
April 9, 2009 at 2:06 am #65112
I’m surprised no one has mentioned Clay’s Shirky’s Here Comes Everybody, a seminal work that explains a number of shifts, including the unprecedented expansion of global interactivity ushered in by the availability of social media. I found that his treatment of mass amateurization, bonding capital vs. bridging capital, and power law effects explain some phenomena that I’ve been noticing for a year, such as the net loss of members in some very old, established associations. Shirky includes a rich annotated bibliography as well. Highly recommended.
April 9, 2009 at 2:15 am #65110
Second What Would Google Do! – one of the better reads for me lately.
April 9, 2009 at 12:19 pm #65108
April 9, 2009 at 6:58 pm #65106
A few books that I would recommend:
* What Would Google Do? by Jeff Jarvis… This was the recent Federal News Radio Book Club book selection… hear that conversation here… http://federalnewsradio.com/?nid=150&sid=1646317… Web 2.0 involved a change in thinking as much as a change in the tools people use, and Jarvis does a good job at providing a guide book to that new thinking… and he even has a chapter on what a Google government might be.
* Wikinomics by Don Tapscott and Anthony Williams… Now a few years old but still a good read with insights about collaboration, information sharing and information management.
April 9, 2009 at 7:28 pm #65104
Ditto on “Here Comes Everybody”
April 24, 2009 at 5:31 am #65102
Book: Wiki Government. How Technology Can Make Government Better, Democracy Stronger, and Citizens More Powerful. Beth Simone Noveck,
Also see this wiki government summary
To order in Canada – UBCPress for $34.95
April 24, 2009 at 10:24 am #65100
Chris, thanks for telling us this was out. KW
July 5, 2009 at 2:18 am #65098
July 5, 2009 at 2:22 am #65096
Love that book. I’m on my second read again. I recommend this book to everyone.
I’m going to add it to the list with a bunch more I’ve looked at recently.
July 5, 2009 at 2:24 am #65094
I’m all for getting the list out to a greater audience, no need for credit, but thanks for the thought. I’m going to update the list over the next few days and post it here.
July 5, 2009 at 2:47 am #65092
In the attached list of Must Read’s, I gave credit to Dermot McCormack for first coining the term “Web 2.0” with his book titled “Web 2.0: 2003-’08 AC (After Crash) The Resurgence of the Internet & E-Commerce” back in 2002. Many people continue to credit Tim O’Reilly for popularizing the term with his conference of the same name in 2004.
We now know with certainty that Darcy Dinucci in her July 1999 article in Print magazine titled “Fragmented Future” coined the term in the proper context in a discussion about Web 2.0 vs. Web 1.0.
So let’s be sure we give credit to Darcy for kicking off all this Web 2.0 craziness 🙂
July 5, 2009 at 3:07 am #65090
Is “The Long Tail” debunked?
Our list of Must Read’s includes the popular book by Chris Anderson’s titled the “The Long Tail“. There is a debate ragging about whether the theory holds true or not. Articles in late 2008 have debunked Anderson’s theory, while others continue to suggest the theory is not debunked.
I’ll leave it up to you to decide 🙂
July 5, 2009 at 4:39 am #65088
July 10, 2009 at 1:19 pm #65086
August 5, 2009 at 2:42 pm #65084
August 5, 2009 at 4:55 pm #65082
Here is my list. I tried to include titles that were not already included in the (already comprehensive) list but still contained valuable information.
Enterprise 2.0: How Social Software Will Change the Future of Work. Cook, Neil. Burlington, VT: Ashgate, 2008.
Wikis for dummies. Woods, Dan & Peter Thoeny. Hoboken, N.J.: Wiley Pub., 2007.
August 5, 2009 at 6:24 pm #65080
This is a great topic for a wiki!
August 5, 2009 at 8:26 pm #65078
love books on this topic!
Tribes – Seth Godin
Groundswell – Josh Bernoff
What Would Google Do – Jeff Jarvis
September 28, 2009 at 5:25 am #65076
Fantastic video- thanks for the reference
January 11, 2010 at 12:27 pm #65074
Just read Chris Brogan’s “Trust Agents” to add to the list…
February 26, 2010 at 5:34 pm #65072
February 27, 2010 at 6:53 pm #65070
Where is the wiki? Did I miss a link somewhere?
March 17, 2010 at 6:45 am #65068
I have the same question! Can anyone point me to the WIKI?
April 10, 2010 at 4:32 am #65066
April 29, 2010 at 1:02 pm #65064
My name is Alan Huynh and I’m currently researching the factors that best determine the success rate of a local government utilizing social media.
The survey can be taken at http://bit.ly/socmediasurvey and would love for everyone to take it.
I look forward to sharing my data once I get done with my research paper.
Thanks for your interest and feel free to email me or msg me if you have any questions.
April 29, 2010 at 8:46 pm #65062
For great social media insight, I would highly recommend the book “Social Media is a Cocktail Party,” by Jim Tobin and Lisa Braziel. The book is not Government focused but I really like the way it presented the information.
May 12, 2010 at 3:28 pm #65060
could you post the link to the wiki?
maybe I am wrong but I do not find it.
May 13, 2010 at 2:22 am #65058
I found it hard to see the link, too. Go up to the Menu and click Resources – Wiki is at the bottom of the dropdown box.
May 17, 2010 at 11:37 pm #65056
Please see above to get to the wiki, click on “Please add your contributions to the Wiki” and it should take you directly to the wiki, or from the main GovLoop landing page, select RESOURCES/WIKI and the wiki is at the top of the list.
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