30% of all data loss is human error. If your agency’s data was ever lost, what would it cost you? Are there preventive methods you have in place? (i.e. backups, data recovery, IT admin on staff 24/7, etc.)
Since our data is directly linked to people who depend on unemployment to put food on the table, a loss of data here would be catastrophic! Even though we are moving to a post-dos system, we still keep paper records of everything for 2 years!