What’s the #1 Thing Gov Should Do To Improve The Customer Experience? Home › Forums › Miscellaneous › What’s the #1 Thing Gov Should Do To Improve The Customer Experience? This topic contains 2 replies, has 2 voices, and was last updated by Steve Ressler 7 years ago. Author Posts July 26, 2011 at 12:35 am #136497 Dannielle BlumenthalMember …especially when you consider that advertising doesn’t work. See infographic: Image originally posted on Zengage, The Zendesk Blog July 26, 2011 at 1:17 pm #136501 Steve ResslerKeymaster Awesome infograph. July 27, 2011 at 7:47 pm #136499 Jay JohnsonParticipant I love infographics, thanks! Author Posts You must be logged in to reply to this topic.