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Is your agency ready to go mobile?!
May 9, 2012 at 3:33 am #160932
Matthew Wayne GonzalesParticipant
Okay, so our government agencies are constantly criticized for being slow and outdated, but are we really ready to take things to the next level?
According to GCN (http://gcn.com/articles/2011/12/12/2012-trends-in-government-it.aspx) mobility and social media are the areas that government will be looking at next. This article briefly touches on the importance of governance of mobile devices, and social media with respect to the sensitive information being exchanged on these platforms. With the generational differences inherent in our respective government agencies, there are conflicting views concerning this shift in focus from the way of the desktop to the way of the iPad.
It would be a tremendous step forward for government if there was a strong initiative geared toward equipping our workforce with more advanced technology, and teaching them the proper way to use these technologies along with protecting sensitive information. Even though government resources are scarce, I personally don’t believe it best to make it our unofficial policy to slowly chip away at the technology gap whenever finances are perfect.
Maybe mobile devices and social media aren’t for every agency at the moment, but surely there are those who can benefit and would be disadvantaged if these tools were ignored.
What are your thoughts regarding the potential technology push by government? Do you think your agencies are ready for what lies in the future?
May 9, 2012 at 4:29 am #160940
I was on a call today discussing something similar, invited by IT for a field user perspective. The agency is in the process of upgrading some of the systems we use and I spoke up, asking the IT guys if they have considered taking some of them mobile, at least preparing for that step as they upgrade. Silence. I was probably also the youngest on the call.
Definitely a generational gap and I think agencies will be missing out. Missing out on the efficiencies, increased productivity and citizen engagement mobile systems are capable of. Also missing out in the area of recruitment, where mobile technology is attractive to the new wave of talented young workers.
May 9, 2012 at 3:18 pm #160938
I think about it every day: “my job would be more efficient if I had a tablet.” There’ s no doubt in my mind that Government would save money if it invested in tablets, apps, etc. The problem is that it takes a large inital investment and it’s hard to prove the efficiencies that are gained. Welcome to the Knowledge Age (vs Information Age)!
I’m not sold on iPad’s yet, the computer nerd in me still thinks a non-Apple tablet would be better in the long run. I’m pretty excited for Windows 8 (for tablets), and I think it might be the way to go for business. Android has been too slow to adapt to tablets, but still awesome. I’ll take anything at this point!
I’ll guarantee you this: 10-15 years from now we are going to be walking around with tablets and we’ll have apps that pull up schedules, cost data, real-time policy & guidance, lessons learned, expert locators….and of course sports highlights (Knicks, NBA Champions 2022).
May 9, 2012 at 3:23 pm #160936
Exactly my point. I see the same vision. At what point do we start working on it and no one looks at me funny when I suggest we prepare for it?
Although my vision and tablet has the Lakers as NBA Champions 2022…
May 9, 2012 at 8:57 pm #160934
I will be retired before that happens. So the answer is no.
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