A group who shares ideas and experiences employing innovative acquisition practices, collaborative methods and use of Web2.0 technologies to transform federal acquisition.
How to improve government-industry communication?
January 4, 2011 at 2:41 pm #119128
How would you improve government-industry communication?
Part of discussion ACT-IAC is looking for feedback on below
-----A key part of the Administration’s strategy to improve the Federal IT acquisition process is to improve communications between government and industry. OMB’s Office of Federal Procurement Policy (OFPP) has the lead on this initiative.
In a December 17 meeting with OFFP Administrator Dan Gordon, ACT-IAC was asked for examples of government-industry communications (good and bad) and suggestions on how improve such communications. The purpose of this email is to seek your assistance in responding to this request from OFPP.
Specifically, you are invited to provide the following.
1. An example of an agency IT acquisition that did not provide an appropriate opportunity for government- industry communication. Be as specific as possible as to what inhibited the communication. The agency’s name need not be revealed.
2. An example of an agency IT acquisition that did provide a good opportunity for government-industry communication. Again, please be as specific as possible. What was valuable about the way this acquisition was handled?
3. A suggestion regarding a best practice, process or policy that should be implemented to improve the Federal IT acquisition process.
OFPP is interested in examples and suggestions relevant to the acquisition process. For the purpose of this initiative the acquisition process runs from market research and requirements development all the way through to contract award and initial implementation.
While this will be an ongoing initiative by OFPP, we are requesting that you provide comments by Friday, January 7, 2011. Please email your comments to[email protected]. Questions about this request may be forwarded to Ken Allen ([email protected]). Thanks in advance for your assistance.
Prashant Gaur, ACT President
Andy Robinson, IAC Chair
January 4, 2011 at 5:15 pm #119134
David M. ShumwayParticipant
GSA awarded a GWAC contract approximately 11 years ago, the Millenia Contract. Awards were made to many large contractors that read like a who's who of Government Contracting, CSC, Lockheed Martin, SAIC, Raytheon, etc. Contract holders were called Industry Partners (IPs) and it was true collaboration. Discussions held during our Quarterly Performance Reviews were open with both Govt and the IPs exchanging good information. While companies were competitors, they were also IPs working with the Govt and each other in the best interest of the project. That open exchange of information created healthy communication and should be an example of how a successful project became more successful.
January 5, 2011 at 1:09 pm #119132
Great answer David.
A couple other ideas:
-Key is regular communication - that can be a range of in-person events, online webinars, online live chats, regular blogs that state the update of process.
Honestly, the best way to improve communication is to start just by doing it more and in more channels.
January 5, 2011 at 3:53 pm #119130
I like the progress of the thread. The solution to enabling the communication discussed and bringing in multiple "threads" might be found in the emerging Cloud Computing realm. Imagine communities of interests hosted on a Platform as a Service (PaaS) layer of a Cloud Computing Service. PaaS by definition is where security including Identification, Access, and Credential Management (ICAM), and where Content Management is hosted. The ICAM helps with managing the community and the content management is where collaboration tools exist. If we look at the work being doen in GSA Advantage! and NASA Nebula on new search tools that will allow us to search many data and content sources that we own (example: GSA Advantage! has tens of millions of products) and also enable the search to go out and pull back from the internet other links that can then be used in a real time conversion or decision process. the key is how we leverage the basic components of a PaaS to establish an Acquistion 2.0 collaborative environment like the one David described. The key is that the community is based around a GWAC or BPA and that the Industry Partners help through the marketing to lead or direct Government customers to the community not just to discuss and collaborate but to also consummate the procurement in that Cloud computing based community platform.
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